Assistant Security Manager
WarHorse Gaming Omaha, LLC
SUMMARY DESCRIPTION:
The Assistant Security Manager supports the overall leadership and daily operations of the Security Department at WarHorse Gaming Omaha. This role is responsible for supervising Security team members, ensuring a safe and secure environment for guests and team members, and protecting company assets.
This position serves as a developmental leadership role, preparing the incumbent to transition into a Security Manager position by gaining hands-on experience in departmental planning, compliance, and operational oversight.
ESSENTIAL JOB FUNCTIONS/DUTIES:
- Practices, supports, and maintains the Mission, Vision, and Values of WarHorse Gaming Omaha, LLC
- Oversees daily security operations to ensure safety, security, and compliance with all company policies and regulatory requirements
- Supervises, assigns, and directs Security Officers based on operational needs, skills, and experience
- Monitors team performance, provides coaching, and addresses performance concerns to maintain high standards
- Assists in planning, implementing, and evaluating security programs and departmental initiatives
- Leads and supports investigations, ensuring proper documentation and compliance with all applicable laws and regulations
- Conducts routine patrols to identify and mitigate potential risks or safety concerns
- Maintains security systems, including key control and access procedures
- Prepares detailed incident, investigation, and activity reports in a timely manner
- Assists with recruiting, hiring, training, scheduling, and disciplinary actions within the department
- Supports performance management processes, including evaluations and development planning
- Collaborates with leadership on strategic initiatives and continuous improvement efforts
- Acts as a professional representative of the property when interacting with guests, team members, and external partners
- Coordinates with law enforcement and regulatory agencies when necessary
- Performs additional duties as assigned
JOB SPECIFICATIONS:
- Associate degree in Criminal Justice, Security Management, or a related field; or equivalent work experience
- Minimum of five (5) years of casino security experience required
- At least three (3) years of supervisory or leadership experience required
- Strong leadership, communication, and problem-solving skills
- Excellent organizational skills and attention to detail
- Proficiency in Microsoft Office and related systems
- Previous casino or resort experience preferred
CORE COMPETENCIES:
- Leadership & Team Development
- Communication & Interpersonal Skills
- Critical Thinking & Decision Making
- Guest Service & Relationship Building
- Problem Solving & Conflict Resolution
- Integrity & Professionalism
- Adaptability & Stress Management
- Business Acumen
WORK ENVIRONMENT & SCHEDULE:
- Must be able to work flexible schedules, including days, nights, weekends, and holidays, based on business needs
- Position operates in a fast-paced casino environment with exposure to noise, secondhand smoke, and varying conditions
- Requires standing, walking, and physical mobility for extended periods, including the ability to lift up to 50 lbs
LICENSING & CERTIFICATIONS:
- Must be able to obtain and maintain a Nebraska Gaming License
- CPR Certification required (or ability to obtain)
- Valid driver’s license required
- Position may involve responsibility related to alcohol service and compliance
ADDITIONAL INFORMATION:
This job description is not intended to be an exhaustive list of duties. Responsibilities may change based on business needs.
WarHorse Gaming Omaha, LLC is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected status. Preference may be given to persons of Native American descent in accordance with applicable laws.
