Beverage Shift Supervisor
WarHorse Gaming, a division of Ho-Chunk, Inc.
Location: Lincoln, NE
Job Type: Part-time | Swing Shift; Varying shifts based on business needs (weekends and Holidays are required).
Compensation & Benefits
About Ho-Chunk, Inc. & WarHorse Gaming
Ho-Chunk, Inc. is an award-winning economic development corporation of the Winnebago Tribe of Nebraska. Our mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members. Through a diverse portfolio of businesses, Ho-Chunk, Inc. supports community development while preserving culture and strengthening sovereignty.
WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.
Our work is guided by our core NATIVE values:
- Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.
- Accountable – To always do what’s right.
- Team-Focused – For inclusive progress.
- Innovative – In creating solutions.
- Visionary – In our purpose and direction.
- Excellence – Through learning and performance.
Position Summary
The Beverage Shift Supervisor is responsible for supporting beverage operations during assigned shifts while leading team members in delivering exceptional guest service. This role assists with staffing, inventory management, compliance, and daily beverage operations in a fast-paced gaming and hospitality environment. The Beverage Shift Supervisor promotes operational excellence through hands-on leadership, team development, and adherence to company standards and gaming regulations.
Key Responsibilities
- Support daily beverage operations and supervise team members during assigned shifts
- Provide tools, training, communication, and operational support to ensure exceptional guest service
- Assist with scheduling team members to maintain proper coverage for daily operations and special events
- Monitor beverage inventory levels, supplies, and par levels to meet operational demands
- Participate in weekly inventory processes and assist with beverage ordering activities
- Ensure all beverage transactions, payments, and comp authorizations are properly processed and documented
- Support proper balancing of cash registers and report discrepancies in accordance with company procedures
- Ensure prompt, friendly, and efficient beverage service standards are consistently maintained
- Maintain compliance with S.M.A.R.T. or TIPS Alcohol Awareness standards
- Authorize approved comp transactions within established guidelines
- Assist in developing beverage specials, promotions, and service enhancements
- Stay informed on industry beverage trends and service best practices
- Attend required meetings and training sessions and ensure team compliance with certifications and training requirements
- Maintain compliance with all company policies, procedures, internal controls, and applicable local, state, and federal regulations
- Promote positive guest experiences and professional team member relations
- Perform other duties as assigned
Qualifications & Experience
Required:
- Must be at least 19 years of age
- Associate degree or equivalent related experience
- Minimum three (3) years of food and beverage management experience
- Minimum one (1) year of supervisory experience in a high-volume beverage or gaming environment
- Experience supporting banquet, entertainment, bar, or restaurant operations
- Proficiency with Microsoft Office Suite or related software
- Strong point-of-sale (POS) operational and programming experience
- Knowledge of health, hospitality, and food service regulations
- Experience with operational budgeting, inventory controls, and financial accountability
- Strong leadership, communication, and problem-solving skills
Preferred:
- Previous experience in gaming or casino beverage operations
- ServSafe certification
- TIPS Alcohol Awareness certification
Work Environment & Physical Requirements
- Frequent standing, walking, and movement throughout beverage and gaming areas
- Ability to lift and carry up to 25 pounds
- Exposure to loud noise, secondhand smoke, and hospitality environment conditions
- Requires manual dexterity, coordination, balance, and prolonged physical activity
- Ability to work in a fast-paced environment with time-sensitive decision-making responsibilities
- Frequent verbal communication with guests, team members, and leadership
- Ability to operate POS systems, beverage equipment, and general office tools
Schedule
This is a part-time Swing Shift position. Due to the dynamic nature of the hospitality and entertainment industry, team members must be available to work varying schedules, including evenings, weekends, holidays, and extended hours based on business needs.
Why Join This Team?
- A mission-driven culture dedicated to economic advancement and community impact
- Guided by strong NATIVE values and tribal-owned purpose
- Career stability and opportunities across diverse industries
- A collaborative work environment that encourages innovation and professional growth
Our Commitment to Diversity
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
