Table Games Dealer - Omaha
WarHorse Gaming, a division of Ho-Chunk, Inc.
Location: Omaha, NE
Job Type: Full-time | Non-exempt | Varying schedule based on business needs
Compensation & Benefits
About Ho-Chunk, Inc. & WarHorse Gaming
Ho-Chunk, Inc. is an economic development corporation of the Winnebago Tribe of Nebraska dedicated to creating sustainable economic growth and meaningful employment opportunities for Tribal members.
WarHorse Gaming is the gaming and entertainment division of Ho-Chunk, Inc., operating casino properties throughout Nebraska in partnership with the Nebraska Horsemen's Benevolent and Protective Association (HBPA). We are committed to delivering exceptional guest experiences while maintaining the highest standards of integrity, accountability, and regulatory compliance.
Our work is guided by our core NATIVE values:
- Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska
- Accountable – Doing what's right
- Team-Focused – Supporting collaboration and shared success
- Innovative – Continuously improving our operations
- Visionary – Building for the future
- Excellence – Delivering exceptional performance
Position Summary
The Table Games Dealer I is responsible for dealing Blackjack and Carnival table games while delivering an engaging, professional, and memorable gaming experience for every guest. This position ensures games are conducted efficiently, accurately, and in compliance with all company policies, internal controls, and gaming regulations while maintaining exceptional guest service and game integrity.
Key Responsibilities
- Practice, support, and maintain the Mission, Vision, and Values of WarHorse Gaming
- Deal Blackjack and assigned Carnival table games efficiently while meeting established game pace and productivity standards
- Deliver outstanding guest service by creating a friendly, professional, and welcoming gaming environment
- Shuffle cards thoroughly and efficiently in accordance with casino procedures and gaming regulations
- Collect losing wagers and pay winning wagers accurately according to game rules and company policies
- Verify and sign fills, credits, and other required gaming documentation
- Communicate pertinent game information to incoming dealers and supervisory staff during shift changes
- Process cash buy-ins and issue gaming chips according to company procedures
- Maintain constant control and visual contact of cards, chips, dice, and table inventory
- Monitor table activity and immediately report suspicious or irregular behavior to the Table Games Floor Supervisor
- Maintain appropriate game pace while ensuring a positive guest experience
- Accurately complete required paperwork and documentation
- Perform table drops and cash handling procedures in accordance with internal controls
- Follow all departmental policies, company procedures, Nebraska gaming regulations, and internal controls
- Support responsible gaming initiatives and comply with all regulations regarding minors and intoxicated guests
- Maintain flexibility to work varying schedules based on operational needs
- Perform other duties as assigned
Qualifications & Experience
Required
- Must be at least 21 years of age
- High school diploma or equivalent
- Successful completion of a dealer audition demonstrating proficiency in Blackjack and Carnival games
- Proficiency in dealing Blackjack and multiple Carnival table games
- Strong mathematical skills with the ability to make accurate calculations quickly
- Ability to distinguish gaming chip colors and denominations accurately
- Working knowledge of table game rules, procedures, and casino operations
- Knowledge of company internal controls and gaming regulations
- Strong communication and interpersonal skills
- Commitment to exceptional guest service and ethical conduct
- Ability to secure and maintain a Nebraska Gaming License
Preferred
- Previous casino table games dealing experience
- Experience in a high-volume gaming environment
- Experience providing exceptional guest service in hospitality or entertainment settings
Certification Requirements
- Nebraska Gaming License (required and must be maintained)
Work Environment & Physical Requirements
- Ability to stand for extended periods throughout scheduled shifts
- Frequent use of hands and arms for dealing cards, handling chips, and processing wagers
- Ability to perform repetitive motions with speed and accuracy
- Ability to distinguish gaming chip colors and card values
- Work in a fast-paced casino environment with frequent exposure to noise, crowds, and secondhand smoke where permitted by law
- Ability to maintain focus, accuracy, and professionalism while working under pressure
- Frequent interaction with guests, supervisors, and fellow team members
Schedule
- Travel is not required for this position
- Must be available to work flexible schedules, including evenings, weekends, holidays, and peak business periods based on operational needs
Why Join This Team?
- Join a mission-driven organization supporting Tribal economic development and community investment
- Become part of a premier gaming destination committed to delivering exceptional guest experiences
- Develop your gaming career in a professional, team-oriented environment
- Receive ongoing training and opportunities for advancement within Casino Operations
- Work for an organization guided by the NATIVE values of Accountability, Teamwork, Innovation, Vision, and Excellence
Our Commitment to Diversity
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Preference may be extended to persons of Indian descent in accordance with applicable law.
