Utility Steward
WarHorse Gaming, a division of Ho-Chunk, Inc.
Location: Lincoln, NE
Job Type: Full-time and Part-time available | Schedule varies based on business needs, including evenings, weekends, and holidays
Compensation & Benefits
About Ho-Chunk, Inc. & WarHorse Gaming
Ho-Chunk, Inc. is the award-winning economic development corporation of the Winnebago Tribe of Nebraska. Its mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members.
WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen's Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.
Our work is guided by our core NATIVE values:
- Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.
- Accountable – To always do what's right.
- Team-Focused – For inclusive progress.
- Innovative – In creating solutions.
- Visionary – In our purpose and direction.
- Excellence – Through learning and performance.
Position Summary
The Utility Steward is responsible for maintaining a clean, safe, and organized kitchen environment by cleaning and sanitizing kitchen equipment, cookware, dishware, utensils, and work areas. This position supports Food & Beverage operations by ensuring clean supplies are consistently available while following company policies, safety standards, sanitation procedures, and gaming regulations. The Utility Steward contributes to an exceptional guest and team member experience through attention to detail, teamwork, and operational excellence.
Key Responsibilities
- Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming.
- Clean and sanitize kitchen equipment, chinaware, flatware, glassware, pots, pans, utensils, and food preparation areas.
- Remove used dishes, flatware, and related items from all food and beverage outlets.
- Replenish kitchens and service areas with clean dishware and supplies.
- Break down kitchen equipment for cleaning using approved chemicals and established procedures.
- Collect, transport, clean, and return floor mats to designated kitchen locations.
- Assist Service Attendants and other Food & Beverage team members as operational needs require.
- Maintain compliance with all company policies, departmental procedures, internal controls, and applicable government regulations.
- Perform all duties safely while maintaining a clean and organized work environment.
- Deliver outstanding customer service to guests and fellow team members.
- Maintain a professional, neat, and clean appearance.
- Attend required meetings and training sessions.
- Perform other duties as assigned.
Qualifications & Experience
Required:
- Must be at least 19 years of age.
- High school diploma, GED, or equivalent combination of education and experience.
- Ability to understand Material Safety Data Sheets (MSDS) and safely handle cleaning chemicals.
- Strong attention to cleanliness, organization, and detail.
- Ability to work effectively in a fast-paced team environment.
Preferred:
- Previous customer service experience.
Core Competencies
- Communication
- Accountability
- Adaptability and Flexibility
- Commitment to Culture
- Self-Awareness and Emotional Intelligence
- Goal Oriented
- Initiative
- Goal Achievement
Work Environment & Physical Requirements
- Frequent standing, walking, bending, lifting, and repetitive movement throughout the shift.
- Ability to lift up to 25 pounds regularly.
- Exposure to kitchen equipment, cleaning chemicals, noise, heat, and confined workspaces.
- Manual dexterity required for cleaning equipment and handling kitchen supplies.
- Ability to maintain stamina during prolonged periods of physical activity.
- Frequent verbal communication with team members.
- Ability to safely perform duties while following sanitation and safety standards.
Schedule
Team members must be available to work varying schedules, including evenings, weekends, holidays, and extended hours, based on business needs.
Travel is not required for this position.
Why Join This Team?
- A mission-driven culture dedicated to economic advancement and community impact.
- Guided by strong NATIVE values and tribal-owned purpose.
- Career stability and opportunities across diverse industries.
- A collaborative work environment that encourages innovation and professional growth.
Our Commitment to Diversity
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Preference may be extended to persons of Indian descent in accordance with applicable laws.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
