Security Officer

SUMMARY DESCRIPTION:
The Security Officer is responsible for ensuring the safety of our guests, team members, and the assets of the company.

ESSENTIAL JOB FUNCTIONS/DUTIES:  Essential duties and tasks that must be performed with or without reasonable accommodation.

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
• Responsible for the safety of all guests and employees of the casino/hotel
• Records investigation and incident reports in a timely manner.
• Provides customer service to all guests when needed.
• Assists with the transfer of money and chips from casino floor.
• Patrols casino/hotel during shift to ensure safety.
• Maintains casino rules, policies and regulations are being followed set by the casino and the NRGC.
• Stands post for extended times as assigned by manager.
• Reports to supervisor/manager on responsibilities on day-to-day activities.
• Controls and diffuses potential problems and assists employees and guests in emergencies.
• Controls access to the video lottery facility and restricted areas.
• Responds to back-up calls immediately.
• Prepares reports of significant activities.
• Maintains radio contact with base at all times during assigned shift.
• Attends periodic meetings and training sessions.
• Performs other duties as assigned.

JOB SPECIFICATIONS:Education, experience, skills required, equipment used.
• Must be 21 years or older.
• High school diploma. GED, or relevant experience.
• Previous security experience preferred.
• Previous experience in a casino resort preferred.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.

CORE COMPETENCIES:

• Collaboration Skills
• Guest Focus
• Communication Proficiency
• Flexibility
• Problem Solving
• Ethical Conduct
• Stress Management/Composure

TRAVEL REQUIREMENTS: Travel is not required for this position.

WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS:
Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? CPR Certification, Driver’s License

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.

PHYSICAL REQUIREMENTS ASSESSMENT
Rating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels

Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:
3 Accessibility of all worksites required for the position
2 Exposure to weather and temperature extremes
2 Exposure to darkness
2 Exposure to cramped spaces
2 Exposure to loud noises
2 Exposure to chemicals and fumes
2 Exposure to dust
2 Exposure to heights
2 Exposure to work safety hazards
2 Exposure to secondhand smoke
2 Amount of overtime/extended work hours required

PHYSICAL EFFORT:
2 Physical mobility: movement from place to place on the job, considering distance and speed
2 Physical agility: ability to maneuver body while in place
2 Ability to lift up to 50 lbs.
2 Physical strength to handle routine office materials and tools
2 Dexterity of hands and fingers
2 Dexterity of feet
2 Physical balance: ability to maintain balance and physical control
2 Coordination: including eye/hand, hand/foot, etc.
2 Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:
1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks
2 Memory, considering the amount and type of information
1 Complexity of decision making
2 Time pressure of decision making
1 Analytical thinking
1 Conceptual thinking
1 Ability to compute basic math calculations

COMMUNICATION:
2 Fluency in English
0 Fluency in another language
2 Verbal communication
2 Written communication
2 Non-verbal communication

SENSORY ABILITIES:
2 Ability to see
2 Ability to distinguish colors
2 Ability to hear
2 Ability to smell
1 Ability to taste
2 Sense of touch