SUMMARY DESCRIPTION:
The Shuttle Driver is responsible for greeting guests transporting them from the property to designated areas in a safe, courteous and efficient manner.
ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation.
• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
• Upholds and complies with casino standards at all times.
• Picks up passengers at designated locations and delivers passengers to requested destinations.
• Follows specific scheduled routes and coordinated routes.
• Demonstrates and provides outstanding employee relations at all times.
• Presents oneself in a neat and clean appearance at all times.
• Assists passengers with boarding and exiting vehicle – assist with loading and unloading personal property as needed.
• Monitors and maintains cleanliness, sanitation of interior and exterior of vehicle.
• Ensures security of vehicle and its keys at all times.
• Demonstrates professional phone/radio etiquette.
• Reports to Security via radio of any suspicious or emergency situations.
• Fuels shuttle vehicles as needed.
• Reports any vehicle/safety hazards or damages immediately.
• Follows designated procedures for vehicle accidents, breakdowns, and incidents.
• Attends and participates in meetings.
• Performs other tasks as assigned.
JOB SPECIFICATIONS:Education, experience, skills required, equipment used.
• Must be 19 years or older.
• High school diploma, GED, or equivalent experience.
• Two (2) years of experience in driving commercial vehicles.
• Trade school and/or training helpful.
• Prior experience in guest service required.
• Must possess and maintain a clean driver license and commercial driver license.
CORE COMPETENCIES:
• Collaboration Skills
• Guest Focus
• Communication Proficiency
• Flexibility
• Problem Solving
• Ethical Conduct
• Stress Management/Composure
TRAVEL REQUIREMENTS: Travel is not required for this position.
WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.
CERTIFICATION REQUIREMENTS:
Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No
Gaming License Required? Ability to secure and maintain NE Gaming License.
Other Certifications? Commercial Drivers’ License; Drivers’ License; Clean Motor Vehicle Record (MVR) as established guidelines from the Insurance Carrier; Ability to operate vehicles with manual or automatic transmissions
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.
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