Team Member Relations Specialist - Omaha

Team Member Relations Specialist

The Team Member Relations Specialist is responsible for leading and supporting employee relations investigations across all WarHorse Gaming properties in Lincoln. This role serves as the primary point of contact for addressing complex employee concerns, conducting thorough and impartial investigations into workplace issues such as policy violations, harassment, discrimination, and other behavioral concerns. The position collaborates closely with management and HR partners to ensure investigations are handled with consistency and confidentiality and in accordance with organizational policies and employment laws. This role also supports proactive employee relations strategies, identifies trends, and recommends solutions to promote a positive and compliant work environment. Strong experience in employee relations and workplace investigations is required. 

ESSENTIAL JOB FUNCTIONS/DUTIES:

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. Conducts weekly meetings with respective business units.
• Consults with line management, providing HR guidance when appropriate.
• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.Manages and resolves complex team member relations issues.
• Conducts effective, thorough, and objective investigations.
• Conducts employee relations counseling, outplacement counseling, and the exit interview process.Works closely with management and team members to improve work relationships, build morale, and increase productivity and retention.
• Create, plan and execute quarterly team member events.
• Work with HR manager on annual holiday events and anniversary events.
• Work with engagement team on engagement efforts and conversations between Team Members and members of leadership.
• Other Duties as assigned

JOB SPECIFICATIONS: 

Must be 21 years or older

Bilingual (Preferred)

Must be able to travel between properties as needed. 

Experience in event planning at a corporate level.
Experience in conducting investigations and handling confidential information.
Bachelor’s degree preferred or equivalent experience preferred.
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
Excellent time management skills with a proven ability to meet deadlines.
Strong written and verbal communication skills.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software; HCMS and employee benefit and communication portals.
Demonstrated outstanding organizational, planning, project management and leadership skills.
Advanced knowledge of company internal controls and Policies and Procedures

CORE COMPETENCIES:

• Communication
• Accountability
• Adaptability/Flexibility
• Commitment to Culture
• Self Awareness and Emotional Intelligence
• Goal Oriented
• Initiative
• Goal Achievement

BENEFITS
  • Federal Employees Medical Coverage
  • Full Insurance Coverage offerings
  • 401K with Immediate Vesting & Company Match
  • Quarterly Incentive Program
  • Vacation, Holiday & Sick Days

TRAVEL REQUIREMENTS

Will regularly need to go between the administrative offices and all casino locations. 

WORK HOURS:

Due to the unpredictable hospitality/entertainment industry, Team members must work varying schedules to reflect the property's business needs.

CERTIFICATION REQUIREMENTS

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? Applicable professional certification preferred

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.