Surveillance Operator I

WarHorse Gaming, a division of Ho-Chunk, Inc.
Location: Lincoln, NE
Job Type: Full-time | Grave Shift; Schedule varies based on property needs, including evenings, weekends, and holidays

Compensation & Benefits

• Salary Range: $19.00/hr

• Comprehensive benefits package

About Ho-Chunk, Inc. & WarHorse Gaming

Ho-Chunk, Inc. is the award-winning economic development corporation of the Winnebago Tribe of Nebraska. Its mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members. Through a diverse portfolio of businesses, Ho-Chunk, Inc. supports community development while preserving culture and strengthening sovereignty.

WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.

Our work is guided by our core NATIVE values:

• Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.

• Accountable – To always do what’s right.

• Team-Focused – For inclusive progress.

• Innovative – In creating solutions.

• Visionary – In our purpose and direction.

• Excellence – Through learning and performance.

Position Summary
The Surveillance Operator I is responsible for monitoring, documenting, and reporting activity across the property to safeguard company assets, ensure compliance with state regulations, and uphold company policies and procedures. This role uses surveillance technology and direct observation to support investigations, regulatory compliance, and operational integrity.

Key Responsibilities

• Monitor guest and employee activity using closed-circuit television (CCTV) systems and personal observation to identify potential criminal activity, regulatory violations, or internal control concerns.

• Capture, track, and document video evidence for compliance, investigations, and risk management purposes.

• Record and report questionable activities, preparing written reports for appropriate personnel.

• Monitor and respond to alarm systems.

• Review video footage to resolve disputes, identify suspicious or illegal activity, and support other departments as needed.

• Maintain strict confidentiality of property and company-related information.

• Operate monitoring room equipment, including computers and camera systems.

• Support investigations and participate in court actions related to gaming violations when required.

• Prepare accurate daily reports and logs of surveillance activities.

• Conduct audits of operational procedures (e.g., count rooms, slots, food and beverage, cage, and security) and document findings.

• Ensure all surveillance equipment functions properly during assigned shifts.

• Conduct routine video surveillance and maintain detailed records of observed activities in gaming and non-gaming areas.

• Respond to requests from supervisors, management, regulatory bodies, and other departments.

• Perform other duties as assigned.

Qualifications & Experience

• Must be 21 years of age or older.

• High school diploma, GED, or equivalent experience required.

• One (1) year of experience in casino gaming preferred.

• Ability to perform basic math and demonstrate strong written and verbal communication skills.

• Proficient in Microsoft Office Suite, surveillance systems, and related software.

• Excellent organizational skills with strong attention to detail.

• Strong analytical and problem-solving abilities.

• Knowledge of all table games preferred.

• Manual dexterity to operate surveillance equipment including computers, camera keyboards, and joysticks.

• Ability to secure and maintain a Nebraska Gaming License.

Work Environment & Physical Requirements

• Exposure to secondhand smoke, loud noise, and varying lighting conditions.

• Occasional exposure to cramped spaces, heights, and safety hazards.

• Requires frequent sitting and operation of surveillance equipment with prolonged visual concentration.

• Ability to lift up to 50 lbs. as needed.

• Requires manual dexterity, coordination, and physical agility for equipment operation.

• Frequent use of vision and color recognition; regular verbal and written communication.

Schedule
Due to the nature of the gaming and entertainment industry, team members must be able to work flexible schedules, including evenings, weekends, and holidays, based on business needs.

Why Join This Team?

• A mission-driven culture dedicated to economic advancement and community impact

• Guided by strong NATIVE values and tribal-owned purpose

• Career stability and opportunities across diverse industries

• A collaborative work environment that encourages innovation and professional growth

Our Commitment to Diversity
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

CERTIFICATION REQUIREMENTS:

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? N/A

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PHYSICAL REQUIREMENTS ASSESSMENT

Rating Scale

0 – Not Applicable to This Position

1 – Normal: Conditions Similar to Everyday Life

2 – Above Average: Beyond Normal Levels

3 – Extreme: Extraordinary Levels

Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:

2

Accessibility of all worksites required for the position

1

Exposure to weather and temperature extremes

1

Exposure to darkness

2

Exposure to cramped spaces

1

Exposure to loud noises

1

Exposure to chemicals and fumes

1

Exposure to dust

1

Exposure to heights

1

Exposure to work safety hazards

2

Exposure to secondhand smoke

1

Amount of overtime/extended work hours required

PHYSICAL EFFORT:

1

Physical mobility: movement from place to place on the job, considering distance and speed

2

Physical agility: ability to maneuver body while in place

1

Ability to lift up to 50 lbs.

2

Physical strength to manage routine office materials and tools

2

Dexterity of hands and fingers

1

Dexterity of feet

1

Physical balance: ability to maintain balance and physical control

2

Coordination: including eye/hand, hand/foot, etc.

1

Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:

2

Concentration/intensity: prolonged mental effort with limited opportunity for breaks

2

Memory, considering the amount and type of information

2

Complexity of decision making

2

Time pressure of decision making

2

Analytical thinking

2

Conceptual thinking

2

Ability to compute basic math calculation

COMMUNICATION:

1

Fluency in English

0

Fluency in another language

2

Verbal communication

2

Written communication

1

Non-verbal communication

SENSORY ABILITIES:

3

Ability to see

3

Ability to distinguish colors

2

Ability to hear

0

Ability to smell

0

Ability to taste

2

Sense of touch