Promotions Representative On Call - Omaha

Promotions Representative (On-Call) — Omaha, NE

WarHorse Casino | Marketing Department

About the Role

As a Promotions Representative at our Omaha location, you’ll help bring our casino’s promotions and special events to life. You’ll support planning and execution, assist guests, coordinate event logistics, award prizes, and make sure each activation feels professional, welcoming, and fun.

What You’ll Do

• Execute public and private promotions and events; assist participating guests and keep operations running smoothly.
• Set up, stage, stock, and break down event areas (collateral, signage, banners, décor, audio announcements).
• Transport, set up, and take down promotional equipment as needed.
• Maintain organized prize inventory and handle prize awarding during events.
• Follow the marketing & promotions calendar and meet timelines.
• Deliver exceptional guest service throughout all promotions and events.
• Support additional tasks as assigned to ensure seamless activations.

Qualifications

• Must be 19 years of age or older.
• High school diploma or GED required.
• Minimum 1 year of guest service experience; gaming experience preferred.
• Basic understanding of marketing programs or a strong willingness to learn.
• Excellent organization and attention to detail.
• Ability to lift, carry, and transport promotional equipment (up to 50 lbs).
• Collaborative teammate comfortable working across departments.
• Strong analytical, problem-solving, and time-management skills.

Licenses & Certifications

• Ability to secure and maintain a Nebraska Gaming License.
• Valid driver’s license.
• This position is not responsible for selling, serving, or distributing alcoholic beverages and does not have comp authority.

Schedule & Work Hours

Hospitality is dynamic. You must be able to work a varying, on-call schedule (days, evenings, weekends, and holidays) based on event needs.

Work Environment & Physical Requirements

• Frequent movement throughout the property; standing and walking during events.
• Set-up/tear-down work that may require lifting and moving event equipment (up to 50 lbs).
• Possible exposure to loud noise, lighting effects, secondhand smoke, and variable temperatures when moving between indoor and outdoor areas.
• Role requires clear verbal and written communication and strong guest-facing presence.

Core Competencies

Communication, Accountability, Adaptability & Flexibility, Commitment to Culture, Self-Awareness & Emotional Intelligence, Goal Orientation, Initiative, Goal Achievement.

Equal Employment Opportunity

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Preference may be extended to persons of Indian descent in accordance with applicable laws.

Ready to help us create memorable moments for our guests? Apply today!

PHYSICAL REQUIREMENTS ASSESSMENT
Rating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels

Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:
2 Accessibility of all worksites required for the position
1 Exposure to weather and temperature extremes
1 Exposure to darkness
1 Exposure to cramped spaces
1 Exposure to loud noises
1 Exposure to chemicals and fumes
1 Exposure to dust
1 Exposure to heights
1 Exposure to work safety hazards
2 Exposure to secondhand smoke
1 Amount of overtime/extended work hours required

PHYSICAL EFFORT:
1 Physical mobility: movement from place to place on the job, considering distance and speed
1 Physical agility: ability to maneuver body while in place
1 Ability to lift up to 50 lbs
2 Physical strength to handle routine office materials and tools
1 Dexterity of hands and fingers
1 Dexterity of feet
1 Physical balance: ability to maintain balance and physical control
1 Coordination: including eye/hand, hand/foot, etc.
1 Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:
2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks
2 Memory, considering the amount and type of information
2 Complexity of decision making
2 Time pressure of decision making
2 Analytical thinking
2 Conceptual thinking
2 Ability to compute math calculations

COMMUNICATION:
2 Fluency in English
1 Fluency in another language preferred
2 Verbal communication
2 Written communication
2 Non-verbal communication

SENSORY ABILITIES:
1 Ability to see
1 Ability to distinguish colors
1 Ability to hear
1 Ability to smell
1 Ability to taste
1 Sense of touch