Cage Shift Supervisor (Grave Shift) - Lincoln

Cage Supervisor (Grave Shift)

WarHorse Gaming Lincoln, LLC, a division of Ho-Chunk, Inc.
Location: Lincoln, NE
Job Type: Full-time | Grave shift schedule required; schedule may vary based on property needs

Compensation & Benefits

• Salary Range: $22.60/hour

• Comprehensive benefits package:

    • Federal Employees Medical Coverage
    • Full Insurance Coverage offerings
    • 401K with Day 1 Vesting & Company Match
    • Quarterly Incentive Program
    • Vacation, Holiday & Sick Days
    • Discounted Meal Program

About Ho-Chunk, Inc. & WarHorse Gaming Lincoln

Ho-Chunk, Inc. is an award-winning economic development corporation of the Winnebago Tribe of Nebraska. Our mission is to provide long-term economic development for the Winnebago Tribe and job opportunities for Tribal members.

WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.

Our work is guided by our core NATIVE values:

Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.
Accountable – To always do what’s right.
Team-Focused – For inclusive progress.
Innovative – In creating solutions.
Visionary – In our purpose and direction.
Excellence – Through learning and performance.

Position Summary

The Cage Supervisor oversees all grave shift cage operations, ensuring compliance with internal controls, state gaming regulations, and company policies. This position supervises cage personnel, safeguards financial assets, and supports training and team development while maintaining accuracy, security, and professionalism throughout daily cash operations.

Key Responsibilities

• Supervise cage operations and personnel during the grave shift, ensuring compliance with company policies and gaming regulations
• Monitor and verify cash handling procedures, safeguarding company assets at all times
• Maintain control over currency, coins, checks, and required forms and documentation
• Review and balance cage activity, ensuring accurate financial records and reconciliation
• Assist the Cage Shift Manager with hiring, training, scheduling, and performance evaluations
• Coach and mentor team members to promote accuracy, accountability, and service excellence
• Ensure confidentiality and integrity in all transactions and recordkeeping
• Investigate and resolve discrepancies or operational issues promptly
• Provide exceptional internal and external guest service in all interactions
• Perform other duties as assigned

Qualifications & Experience

Required:

• Must be 21 years of age or older
• High school diploma, GED, or equivalent experience
• Three (3) years of cage or cash-handling experience, including at least one (1) year in a supervisory role
• Strong understanding of state gaming regulations and monetary transaction controls
• Excellent leadership, communication, and organizational skills
• Strong problem-solving and analytical abilities
• Proficiency in Microsoft Office Suite or related software

Work Environment & Physical Requirements

• Frequent standing and walking throughout the casino and cage area
• Ability to lift up to 50 lbs. and perform repetitive cash-handling motions
• Exposure to secondhand smoke, noise, and a fast-paced gaming environment
• Frequent interaction with guests and staff requiring professional communication and composure

Schedule

This is a grave shift position. Team members must be able to work varying schedules, including weekends and holidays, based on business needs.

Why Join This Team?

• A mission-driven culture dedicated to economic advancement and community impact
• Guided by strong NATIVE values and tribal-owned purpose
• Career stability and opportunities across diverse industries
• A collaborative work environment that encourages innovation and professional growth

Our Commitment to Diversity

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Preference may be extended to persons of Indian descent in accordance with applicable laws.

TRAVEL REQUIREMENTS: Travel is not required for this position

WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS:
Is this position responsible for selling, serving or distributing alcoholic beverages or do they have comp authority? No

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? N/A

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PHYSICAL REQUIREMENTS ASSESSMENT
Rating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels

Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:
1 Accessibility of all worksites required for the position
1 Exposure to weather and temperature extremes
2 Exposure to darkness
1 Exposure to cramped spaces
2 Exposure to loud noises
1 Exposure to chemicals and fumes
1 Exposure to dust
1 Exposure to heights
1 Exposure to work safety hazards
2 Exposure to secondhand smoke
1 Amount of overtime/extended work hours required
2 Availability to work various shifts with multiple start times

PHYSICAL EFFORT:
1 Physical mobility: movement from place to place on the job, considering distance and speed
1 Physical agility: ability to maneuver body while in place
2 Ability to lift up to 50 lbs
2 Physical strength to handle routine office materials and tools
1 Dexterity of hands and fingers: Must be able to perform opening, dropping, filling, closing and maintenance of all equipment utilized within the department
1 Dexterity of feet
1 Physical balance: ability to maintain balance and physical control
1 Coordination: including eye/hand, hand/foot, etc.
1 Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:
2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks
2 Memory, considering the amount and type of information
2 Complexity of decision making
2 Time pressure of decision making
2 Analytical thinking
2 Conceptual thinking
2 Ability to compute math calculations

COMMUNICATION:
2 Fluency in English
0 Fluency in another language
2 Verbal communication
2 Written communication
2 Non-verbal communication

SENSORY ABILITIES:
2 Ability to see
2 Ability to distinguish colors
2 Ability to hear
1 Ability to smell
1 Ability to taste
2 Sense of touch