Beverage Server

WarHorse Gaming Lincoln, LLC, a division of Ho-Chunk, Inc.
Location: Lincoln, NE
Job Type: Full-time or Part-time | Swing Shift; Schedule varies based on property needs, including evenings, weekends, and holidays

Compensation & Benefits

• Salary Range: $7.00/hr, plus tips.

• Comprehensive benefits package:

    • Federal Employees Medical Coverage
    • Full Insurance Coverage offerings
    • 401K with Day 1 Vesting & Company Match
    • Quarterly Incentive Program
    • Vacation, Holiday & Sick Days
    • Discounted Meal Program

About Ho-Chunk, Inc. & WarHorse Gaming Lincoln, LLC

Ho-Chunk, Inc. is an award-winning economic development corporation of the Winnebago Tribe of Nebraska. Our mission is to provide long-term economic development for the Winnebago Tribe and job opportunities for Tribal members.

WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.

Our work is guided by our core NATIVE values:
Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.
Accountable – To always do what’s right.
Team-Focused – For inclusive progress.
Innovative – In creating solutions.
Visionary – In our purpose and direction.
Excellence – Through learning and performance.

Position Summary

The Beverage Server is responsible for providing prompt, courteous beverage service to guests while ensuring exceptional hospitality and compliance with all liquor laws and company policies. This role contributes to a positive guest experience through efficient service, accurate order handling, and maintaining a clean, professional appearance at all times.

Key Responsibilities

• Provide prompt, friendly, and efficient service of beverages to guests.

• Accurately input drink orders into the Point-of-Sale (POS) system.

• Prepare and garnish drinks according to established standards.

• Retrieve and clear used glassware in a timely manner.

• Maintain knowledge of drink menus and promotions to assist guests.

• Comply with all local, state, and federal liquor laws, as well as internal policies and procedures.

• Follow all guidelines under S.M.A.R.T. or T.I.P.S. training for responsible alcohol service.

• Maintain proper balance of assigned server bank, where applicable.

• Promote positive guest and team relations by maintaining a professional appearance and demeanor.

• Attend required meetings and training sessions.

• Perform additional duties as assigned.

Qualifications & Experience

Required:

• Must be 19 years of age or older.

• High school diploma or equivalent education required.

• Previous customer service experience preferred.

• Ability to operate POS systems and touch-screen devices.

• Demonstrated commitment to guest service excellence and ethical conduct.

• Ability to work flexible schedules, including nights, weekends, and holidays.

Preferred:

• Previous experience using mobile devices or tablet applications.

• ServSafe and Alcohol Awareness certifications.

Work Environment & Physical Requirements

• Frequent walking and standing for extended periods.

• Ability to lift and carry up to 50 lbs. as needed.

• Exposure to secondhand smoke, loud noise, and temperature variations.

• Frequent bending, reaching, and manual dexterity required for serving tasks.

• Must be able to work in a fast-paced, high-volume environment.

Schedule - Swing Shift (Second Shift)

Swing Shift - This position requires flexibility, including availability for evenings, weekends, holidays, and extended hours based on business needs.

Drug-Free Workplace

WarHorse Gaming Lincoln, LLC is a Drug-Free Workplace. All new hires must successfully complete a pre-employment drug screening. Employees may also be subject to random drug screenings during their employment.

Why Join This Team?

• A mission-driven culture dedicated to economic advancement and community impact

• Guided by strong NATIVE values and tribal-owned purpose

• Career stability and opportunities across diverse industries

• A collaborative work environment that encourages innovation and professional growth

Our Commitment to Diversity

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

TRAVEL REQUIREMENTS: Travel is not required for this position.

WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS:
Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? ServSafe, Alcohol Awareness

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.