Job Listings

EVS (Housekeeping) Attendant   SUMMARY DESCRIPTION: The EVS Attendant is responsible for the cleaning of all assigned areas, ensuring areas are clean and well maintained in accordance to established standards during assigned shifts.   ESSENTIAL JOB FUNCTIONS/DUTIES:   Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC. • Vacuums, cleans dust, and polishes all surfaces. • Keeps work area, hallways, staircases, and floor landings clean and tidy. • Cleans restrooms and floors including but not limited to vacuum, mop, pan/broom. • Stocks and sorts supplies. • Responsible for general cleaning in assigned work areas including but not limited to dusting, polishing, shining, and glass care. • Cleans administrative offices and conference rooms. • Cleans and restocks restrooms on both a scheduled and as-needed basis. • Cleans stains and spills on flooring and carpeting when they occur. • Safely delivers all lost and found articles to designated area. • Ensures cleanliness is up to 5-star requirements. • Performs other tasks as assigned.   JOB SPECIFICATIONS: Education, experience, skills required, equipment used. • High school diploma, GED, or equivalent experience preferred. • Previous related experience in a resort casino environment strongly preferred. • Knowledge of all cleaning products and where they should be used. • Ability to obtain OSHA 10 Certification. • Ability to work independently. • Excellent time management skills. • Good communication skills. • Ability to work in fast paced environment. CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position.   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? OSHA 10 Certification; Drivers’ License Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 2 Accessibility of all worksites required for the position 2 Exposure to weather and temperature extremes 2 Exposure to darkness 2 Exposure to cramped spaces 2 Exposure to loud noises 2 Exposure to chemicals and fumes 2 Exposure to dust 2 Exposure to heights 2 Exposure to work safety hazards 2 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 2 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 50 lbs. 2 Physical strength to manage routine office materials and tools 2 Dexterity of hands and fingers 2 Dexterity of feet 2 Physical balance: ability to maintain balance and physical control 2 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 1 Conceptual thinking 1 Ability to compute basic math calculation COMMUNICATION: 1 Fluency in English 0 Fluency in another language 1 Verbal communication 1 Written communication 1 Non-verbal communication SENSORY ABILITIES: 2 Ability to see 2 Ability to distinguish colors 2 Ability to hear 2 Ability to smell 1 Ability to taste 2 Sense of touch  

Environmental Services (EVS) Supervisor SUMMARY DESCRIPTION:  The Environmental Services Supervisor is responsible for ensuring that areas are clean and well maintained in accordance to established standards during assigned shifts.   ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. - Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. - Upholds and complies within established standards all times. - Assigns duties to department team members and inspect their work to ensure that standards are maintained. - Conducts detailed inspections of public areas daily. - Inspects offices, hallways and staircases for cleanliness and maintenance. - Prepares and inspects all VIP areas. - Inspects cleaning carts and all equipment for proper use and cleanliness. - Coordinates and inspects preventative maintenance and general cleaning. - Coordinates work orders with the Facilities Department and follow up until completion. - Participates in daily pre-shift meeting with EVS attendants and Heavy-Duty Porters. - Investigates complaints regarding EVS services and equipment and take corrective action. - Issues supplies and equipment to workers and oversee proper usage. - Ensures team members are trained to work safely and efficiently within current regulatory guidelines. - Prepares, maintains, and submits essential paperwork and reports. - Demonstrates a thorough working knowledge of all chemicals and equipment used by the department. - Participates in training new hires and monitor their progress. - Performs other tasks as assigned.   JOB SPECIFICATIONS: - Must be 19 years of age or older. - High school diploma. GED, or relevant experience. - Three (3) years of relevant supervisory work experience in a high-volume property preferred. - Strong analytical and problem-solving skills. - Excellent organizational skills and attention to detail. - Proficient with Microsoft Office Suite or related software. - Previous experience in a resort casino environment strongly preferred. - Knowledge of all cleaning products and where they should be used. - Ability to obtain OSHA 10 Certification.   CORE COMPETENCIES - Guest Focus - Initiative - Teamwork Orientation - Communication Proficiency - Ethical Conduct - Problem Solving/Analysis - Decision Making - Flexibility - Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position.   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.   CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? OSHA 10 Certification; Drivers’ License Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws. PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 2 Accessibility of all worksites required for the position 2 Exposure to weather and temperature extremes 2 Exposure to darkness 2 Exposure to cramped spaces 2 Exposure to loud noises 2 Exposure to chemicals and fumes 2 Exposure to dust 2 Exposure to heights 2 Exposure to work safety hazards 2 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 2 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 50 lbs. 2 Physical strength to manage routine office materials and tools 2 Dexterity of hands and fingers 2 Dexterity of feet 2 Physical balance: ability to maintain balance and physical control 2 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 1 Conceptual thinking 1 Ability to compute basic math calculation COMMUNICATION: 1 Fluency in English 0 Fluency in another language 1 Verbal communication 1 Written communication 1 Non-verbal communication SENSORY ABILITIES: 2 Ability to see 2 Ability to distinguish colors 2 Ability to hear 2 Ability to smell 1 Ability to taste 2 Sense of touch  

SUMMARY DESCRIPTION:  The Beverage Server is responsible for serving beverages to guests and assuring that the wants and needs of guests are consistently exceeded.   ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. • Provides prompt, efficient, and friendly service of drinks ordered. • Properly inputs of each order into the POS system. • Complies with all department rules, regulations, policies, procedures and internal controls and all local, state, and federal rules and regulations as they pertain to the service of liquor. • Complies with S.M.A.R.T. or T.I.P.S. training. • Prepares set-ups and properly garnishes drinks. • Retrieves used glasses. • Responsible for proper balance of server bank where applicable. • Attends periodic meetings and training sessions. • Promotes positive public and employee relations. • Presents oneself in a neat and clean appearance at all times. • Performs other duties as assigned.   JOB SPECIFICATIONS: Education, experience, skills required, equipment used. • Must be 19 years or older. • High school Diploma or education equivalent required. • Previous customer service experience preferred. • Ability to interact with mobile devices and touch screen technology. • Previous experience using Smart Phones and/or Tablets applications strongly preferred. • Demonstrates commitment to guest service excellence and ethical conduct. CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position. WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? ServSafe, Alcohol Awareness Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.     PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 2 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 2 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 2 Exposure to work safety hazards 1 Exposure to secondhand smoke 1 Amount of overtime/extended work hours required PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 2 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 50 lbs. 2 Physical strength to handle routine kitchen materials and tools 3 Dexterity of hands and fingers 2 Dexterity of feet 2 Physical balance: ability to maintain balance and physical control 2 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 1 Memory, considering the amount and type of information 1 Complexity of decision making 1 Time pressure of decision making 1 Analytical thinking 1 Conceptual thinking 1 Ability to compute basic math calculations COMMUNICATION: 1 Fluency in English 1 Fluency in another language preferred. 1 Verbal communication 1 Written communication 1 Non-verbal communication SENSORY ABILITIES: 1 Ability to see 1 Ability to distinguish colors 1 Ability to hear 1 Ability to smell 1 Ability to taste 1 Sense of touch  

SUMMARY DESCRIPTION: The Bartender is responsible for serving beverages to guests and assuring that the wants and needs of guests are consistently exceeded.   ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. • Provides prompt, efficient, and friendly quality service and preparation of beverages to all customers. • Communicates to supervisor any difficulties, guest comments and other relevant information. • Up-sells and regularly replenishes beverages, abiding by responsible alcohol service regulations. • Converses with Guests about alcoholic beverages, advising the types and styles of beverage, taking beverage orders, and serving beverage. • Promotes, sells, makes, and presents cocktails. • Complies with S.M.A.R.T. or T.I.P.S. training. • Complies with legal provisions of local liquor codes. • Assesses guest’s intoxication level and takes appropriate action as needed. • Monitors factors which interfere with the total experience of the guest. • Uses refrigeration system correctly. • Effectively operates the post-mix syrups bulk dispense system. • Operates the beer reticulation system. • Adheres to stock control procedures. • Complies with all department rules, regulations, policies, procedures, and internal controls and all local, state and federal rules and regulations. • Accepts payment and/or comp authorization upon service of all beverages prepared and/or served. Complies with ABC training. • Balances register at end of shift. • Participates in developing specials. • Trains interested beverage servers for the bartender position. • Attends periodic meetings and training sessions. • Promotes positive public and employee relations. • Presents oneself in a neat and clean appearance at all times. • Perform s other duties as assigned.   JOB SPECIFICATIONS:Education, experience, skills required, equipment used. • Must be 19 years or older. • High school Diploma or education equivalent required. • One (1) years’ experience bartending in a high-volume front bar, service bar, and/or fine dining environment or nightclub setting. • Must be a knowledgeable mixologist. CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position.   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.   CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? ServSafe, TIPS Alcohol Awareness     PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 2 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 2 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 2 Exposure to work safety hazards 1 Exposure to secondhand smoke 1 Amount of overtime/extended work hours required PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 2 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 50 lbs. 2 Physical strength to handle routine kitchen materials and tools 3 Dexterity of hands and fingers 2 Dexterity of feet 2 Physical balance: ability to maintain balance and physical control 2 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 1 Memory, considering the amount and type of information 1 Complexity of decision making 1 Time pressure of decision making 1 Analytical thinking 1 Conceptual thinking 1 Ability to compute basic math calculations COMMUNICATION: 1 Fluency in English 1 Fluency in another language preferred. 1 Verbal communication 1 Written communication 1 Non-verbal communication SENSORY ABILITIES: 1 Ability to see 1 Ability to distinguish colors 1 Ability to hear 1 Ability to smell 1 Ability to taste 1 Sense of touch   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.

SUMMARY DESCRIPTION:  The Security Supervisor is responsible for the loss prevention functions of the casino complex, including company assets on the casino floor and simulcast area, customer and team member security and safety.   ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. • Ensures all applicable laws, rules and regulations of the company are firmly and fairly enforced. • Assists with investigations. • Supports the efficient operation of the Security Department shift assigned. • Ensures compliance with federal, state and company rules and regulations. • Identifies and controls risks and threats to the safety and assets of the company patrons and team members.Finish • Detains persons for probable cause for the purpose of notifying law enforcement and/or state gaming officials. • Controls and maintains company-wide key controls throughout the property while on duty. • Performs other duties as assigned.   JOB SPECIFICATIONS:Education, experience, skills required, equipment used. • Must be 19 years or older. • Associate degree in related field; or equivalent work experience. • Three (3) years of related work experience in Security field. • Excellent organizational skills and attention to detail. • Strong supervisory and leadership skills. • Proficient with Microsoft Office Suite or related software. • Previous experience in a casino resort preferred. CORE COMPETENCIES: • Guest Focus • Initiative • Teamwork Orientation • Communication Proficiency • Ethical Conduct • Problem Solving/Analysis • Decision Making • Flexibility • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position. WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property   CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? CPR Certification, Driver’s License Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws. PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 3 Accessibility of all worksites required for the position 2 Exposure to weather and temperature extremes 2 Exposure to darkness 2 Exposure to cramped spaces 2 Exposure to loud noises 2 Exposure to chemicals and fumes 2 Exposure to dust 2 Exposure to heights 2 Exposure to work safety hazards 2 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 2 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 50 lbs 2 Physical strength to handle routine office materials and tools 2 Dexterity of hands and fingers 2 Dexterity of feet 2 Physical balance: ability to maintain balance and physical control 2 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 2 Ability to compute basic math calculations COMMUNICATION: 2 Fluency in English 0 Fluency in another language 2 Verbal communication 2 Written communication 2 Non-verbal communication SENSORY ABILITIES: 2 Ability to see 2 Ability to distinguish colors 2 Ability to hear 2 Ability to smell 1 Ability to taste 2 Sense of touch  

SUMMARY DESCRIPTION: The Security Officer is responsible for ensuring the safety of our guests, team members, and the assets of the company.   ESSENTIAL JOB FUNCTIONS/DUTIES:  Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. • Responsible for the safety of all guests and employees of the casino/hotel • Records investigation and incident reports in a timely manner. • Provides customer service to all guests when needed. • Assists with the transfer of money and chips from casino floor. • Patrols casino/hotel during shift to ensure safety. • Maintains casino rules, policies and regulations are being followed set by the casino and the NRGC. • Stands post for extended times as assigned by manager. • Reports to supervisor/manager on responsibilities on day-to-day activities. • Controls and diffuses potential problems and assists employees and guests in emergencies. • Controls access to the video lottery facility and restricted areas. • Responds to back-up calls immediately. • Prepares reports of significant activities. • Maintains radio contact with base at all times during assigned shift. • Attends periodic meetings and training sessions. • Performs other duties as assigned.   JOB SPECIFICATIONS:Education, experience, skills required, equipment used. • Must be 21 years or older. • High school diploma. GED, or relevant experience. • Previous security experience preferred. • Previous experience in a casino resort preferred. • Excellent organizational skills and attention to detail. • Proficient with Microsoft Office Suite or related software. CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position. WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? CPR Certification, Driver’s License Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 3 Accessibility of all worksites required for the position 2 Exposure to weather and temperature extremes 2 Exposure to darkness 2 Exposure to cramped spaces 2 Exposure to loud noises 2 Exposure to chemicals and fumes 2 Exposure to dust 2 Exposure to heights 2 Exposure to work safety hazards 2 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 2 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 50 lbs. 2 Physical strength to handle routine office materials and tools 2 Dexterity of hands and fingers 2 Dexterity of feet 2 Physical balance: ability to maintain balance and physical control 2 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 1 Complexity of decision making 2 Time pressure of decision making 1 Analytical thinking 1 Conceptual thinking 1 Ability to compute basic math calculations COMMUNICATION: 2 Fluency in English 0 Fluency in another language 2 Verbal communication 2 Written communication 2 Non-verbal communication SENSORY ABILITIES: 2 Ability to see 2 Ability to distinguish colors 2 Ability to hear 2 Ability to smell 1 Ability to taste 2 Sense of touch  

Surveillance Operator II   SUMMARY DESCRIPTION: The Surveillance Operator II is responsible for observing, documenting, and reporting all activity on property to observing, documenting, and reporting all activity on property to provide protection of company assets, ensure compliance with regulatory agencies, and adherence to company policy and procedures through communication of investigative results.   ESSENTIAL JOB FUNCTIONS/DUTIES: - Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC  - Monitors activities of guests and employees via closed-circuit television (CCTV) system and personal observation, for criminal activities and/or violations of regulations, policies and procedures, or internal controls.   - Captures, tracks, and documents video evidence for risk management, compliance, and criminal activity. Video records questionable activities and make written reports to appropriate personnel.   - Monitors alarm system.   - Reviews video to settle patron disputes, locate illegal activity, participate in investigations, or assist other departments.   - Maintains strict confidentiality of all property related issues.  - Operates monitor room equipment, including basic computer functions. - Participates in court actions relating to gaming violations. - Responds to surveillance supervision, management, and regulatory requests.  Responds to requests of all other departments when applicable and necessary.  - Prepares and writes daily reports and logs. - Audits procedures performed by other employees including count rooms, slots, food and beverage, cage, and security.  Documents findings from these observations.  - Ensures all surveillance equipment is working correctly throughout their shift. - Conducts routine surveillance video recording and complete documentation to detect suspicious activities and behavior throughout casino and gaming areas. - Monitors property and casino operations to ensure adherence to the state regulations and company policies and procedures. - Performs other tasks as assigned.   JOB SPECIFICATIONS: - Must be 21 years or older.  - High school diploma/ GED or equivalent experience required.  - One (1) years of experience in the casino surveillance.  - Ability to perform basic math, English composition skills, and computer functions. - Excellent organizational skills and attention to detail. - Strong analytical and problem-solving skills. - Proficient with Microsoft Office Suite or related software; and surveillance software. - Knowledge of all table games. - Knowledge of slot machine usage and operation. - Knowledge of cash procedures and asset protection.  - Manual dexterity to operate surveillance equipment including computers and peripheral equipment, camera keyboards and joysticks to operate cameras   CORE COMPETENCIES: - Collaboration Skills  - Communication Proficiency  - Problem Solving  - Ethical Conduct  - Stress Management/Composure  - Casino math such as payouts and odds.  - Ability to sit or stand for long periods   TRAVEL REQUIREMENTS: Travel is not required for this position   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.    CERTIFICATION REQUIREMENTS:  Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No   Gaming License Required? Ability to secure and maintain NE Gaming License.   Other Certifications? N/A   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.    

Information Technology Supervisor   SUMMARY DESCRIPTION: The Information Technology Supervisor is responsible for the supervision of the Information Technology IT Techs at Warhorse Casino Omaha.  The IT Site Supervisor will manage computer hardware and software at the property level and directly support function to meet end user requirements.  They will establish working relationships for all casino IT vendors and provide reports and updates to Warhorse Gaming, LLC IT management.   ESSENTIAL JOB FUNCTIONS/DUTIES: - Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. - Leads, manages, plans, and supervises the activities of IT support staff for the Omaha property. - Oversee the day-to-day IT operations of Warhorse Casino Omaha to delegate tasks effectively, resolving escalated issues, and providing guidance as a subject matter expert. - Provides technical IT support for all casino information system and for vendor management of various casino business systems. - Diagnose and resolve problems with malfunctioning system, escalating to Senior IT staff as required. - Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include but are not limited training team members; scheduling and motivating team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints; and resolving problems. - Document, file, and maintain master copies of all desktop procedures for application installations, upgrades, and images. - Respond to emergency after hours calls to resolve issues and problems as needed. - Maintain current knowledge of all aspects of Warhorse Casino IT infrastructure. - Ensure full compliance with departmental Internal Controls, policies, procedures, and regulations. - Assists and receives direction from senior property management to effectively utilize information technology. - Prepare reports for Warhorse Gaming, LLC as required. - Other duties assigned.   JOB SPECIFICATIONS: - Associate’s Degree in Computer Science or related field. - Two (2) years of Casino IT operations experience with two (2) years in a supervisory capacity. - Management experience with server technologies and implementations, networking, low voltage, Microsoft Office 365, Active Directory, DNS, DHCP, IP phone systems, point of sale, Hotel property management solutions, in-room technology, Casino Management and Player Tracking Systems for table games and slots; along with the integrations across these systems is required. - The ability to use strong organization skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment. - The ability to maintain discretion in handling confidential information. - Excellent organizational skills and attention to detail. - Strong management and leadership skills. - Capable of working under pressure.     CORE COMPETENCIES: - Leadership & Navigation - Communication - Analytical and Critical Thinking - Relationship-Building - Teamwork Orientation. -   - Problem Solving/Analysis - Business Acumen - Flexibility - Trust/Integrity - Guest Focus - Initiative - Decision Making - Stress Management/Composure   TRAVEL REQUIREMENTS: Travel is primarily local during the business day, travel to all Warhorse Gaming properties is required and some out-of-area and overnight travel may be expected.   WORK HOURS: This is a full-time position supporting a 24x7x365 business.  Basic days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening, graveyard, weekend, and holiday hours    required, based on business need.    CERTIFICATION REQUIREMENTS:  Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No   Gaming License Required? Ability to secure and maintain NE Gaming License.   Other Certifications? Drivers’ License   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.    

SLOT ATTENDANT   SUMMARY DESCRIPTION: The Slot Attendant is responsible for providing outstanding guest service to Casino guests; and will accomplish this service standard by timely responding to guest needs including but not limited to; minor machine repairs, hand paid jackpots, and replenishing ticket voucher paper. ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. • Maintains a constant visual presence on the gaming floor seeking and responding to guests that require assistance with slot machines and any other service needs in a timely manner. • Provides courteous and helpful information to guests. Responds to guest complaints in a considerate, professional, and positive manner. Shows genuine concern and empathy, actively listens to the guests, takes ownership of their concerns, and follows through to a resolution. • Explains various game combinations payouts and jackpots. • Resets Slots whenever necessary. • Completes manual jackpot payouts. • Refills ticket printers with voucher paper. • Makes minor repair to slot machines and related hardware. • Maintains meticulous security of keys, radios, handheld devices, and any other items issued to them and complies with company safety standards. • Maintains a professional work environment with supervisors and staff • Acts as a signatory on hand paid jackpots as detailed in internal controls and SOP’s. • Creates player accounts and prints cards. • Assists guests in ordering beverages. • Meets the attendance guidelines of the job and adheres to the regulatory, departmental and company policies and procedures. • Attends all required training meetings. • Assists in projects as directed. • Assists in the training of new team members as directed. • Reads and understands the Company Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons. • Must be flexible in scheduling based on business needs. • Performs other tasks as assigned. JOB SPECIFICATIONS:Education, experience, skills required, equipment used. • Must be 21 years or older. • High school diploma. GED, or relevant experience. • 1 year of experience in the gaming or hospitality industry preferred. • Previous customer service experience. • Excellent organizational skills and attention to detail. • Strong analytical and problem-solving skills. • Proficient with Microsoft Office Suite or related software; slot systems experience a plus. • Ability to interact with mobile devices and touch screen technology. • Previous experience using Smart Phones and/or Tablets applications strongly preferred. • Demonstrates commitment to guest service excellence and ethical conduct. CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct • Flexibility • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position. WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Yes. Ability to secure and maintain NE Gaming License. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.

SUMMARY DESCRIPTION: The Slot Floor Supervisor is responsible for overseeing the daily procedures of the Slot Operations department while following and implementing company policies, rules, and regulations of a designated shift.   ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. • Assists in developing and implementing effective strategy for managing customer service for the Slot Operations Team. • Pays and/or verifies jackpots over certain amounts as predetermined by the property’s Internal Controls. • Creates weekly and daily schedules. • Ensures application of federal currency reporting standards. • Provides courteous and helpful information to guests. Responds to guest complaints in a considerate, professional, and positive manner. Shows genuine concern and empathy, actively listens to the guests, and take ownership of their concerns and follows through to a resolution. • Maintains meticulous security of keys, radios, handheld devices and any other items issued to them and complies with company safety standards. • Attends all required training meetings. • Reads and understands the Company Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons. • Must be flexible in scheduling based on business needs. • Performs other tasks as assigned.   JOB SPECIFICATIONS:Education, experience, skills required, equipment used. • Must be 21 years or older. • High school diploma. GED, or relevant experience. • Three (3) years of experience in a guest service or customer service driven industry in a high volume, complex resort casino environment preferred. • Excellent organizational skills and attention to detail. • Strong analytical and problem-solving skills. • Proficient with Microsoft Office Suite or related software; and slot systems experience a plus. • Must have complete technical understanding of broad range of slot machines and systems and ability to train others. • Ability to interact with mobile devices and touch screen technology • Previous experience using Smart Phones and/or Tablets applications strongly preferred. • The ability to learn player tracking systems and complimentary guidelines consistent with normal industry standards. CORE COMPETENCIES: • Guest Focus • Initiative • Teamwork Orientation • Communication Proficiency • Ethical Conduct • Problem Solving/Analysis • Decision Making • Flexibility • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is generally not required for this position.    WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.   CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NRGC Gaming License. Other Certifications? N/A Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.

Slot Manager   SUMMARY DESCRIPTION: The Slot Manager is responsible for all aspects of the daily management of slot operations. This includes but is not limited to maintaining appropriate staffing levels, managing employee performance, providing training opportunities and ensuring compliance with policies and procedures.   ESSENTIAL JOB FUNCTIONS/DUTIES: - Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. - Maintains day to day management of all slot operations, providing the tools, resources, and training to achieve short-and long-term departmental goals and objectives. - Ensures team members adhere to policies and procedures. - Monitors and evaluates operational effectiveness and makes recommendations for continuous improvement and success. - Monitors team member performance, provides feedback, coaches, and manages annual evaluation process for departments. - Participates in the interview process for slot operations candidates. Recommends candidates for hire. - Manages employee relations for the department and collaborates with Human Resources regarding escalated issues.   - Provides recommendations for team member status changes: transfers, suspensions, terminations, promotions. - Maintains appropriate department staffing levels for day-to-day business and collaborates with various departments for special player events and promotions. - Ensures compliance with mandatory training and provides position specific training to enhance the skills sets of team members. - Maintains strong working knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations, as well as internal controls, policies, and procedures.  - Ensures optimal operational efficiency with continual contact and walk-through observation of all areas of responsibility.   - Monitors all activities of department to ensure that all applicable internal policies, federal and state laws, rules, regulations, and controls property wide are enforced.  - Creates a motivating environment. - Keeps informed of all new developments relative to available resources for the department and makes recommendations designed to maximize department and company success. - Effectively manages internal and external guests’ relations, some of which will require levels of patience, tact, and diplomacy. Responsible for addressing guest and team member issues as appropriate.  - Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. - Works with safety as a priority and follows department and company safety standards. - Maintains knowledge of industry through continuing education and training. - Maintains meticulous security of keys, radios, handheld devices, and any other items issued by the Company and complies with Company safety standards. - Reads and understands the Company Compulsive and Problem Gambling Plan regarding how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons. - Performs other duties as assigned    JOB SPECIFICATIONS: - Bachelor’s Degree in marketing, hospitality management, business administration or related major; or equivalent experience preferred. - Five (5) years of gaming operations experience, three (3) years in a supervisory capacity preferred. - Excellent organizational skills and attention to detail. - Strong analytical and problem-solving skills. - Strong supervisory and leadership skills. - Proficient with Microsoft Office Suite or related software. - Must have a comprehensive understanding of player tracking systems and complimentary guidelines consistent with normal industry standards. CORE COMPETENCIES: - Leadership & Navigation - Communication - Analytical and Critical Thinking - Relationship-Building - Teamwork Orientation. - Engagement. - Problem Solving/Analysis - Business Acumen - Flexibility - Trust/Integrity - Guest Focus - Initiative - Decision Making - Stress Management/Composure    TRAVEL REQUIREMENTS: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.    CERTIFICATION REQUIREMENTS:  Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes   Gaming License Required? Ability to secure and maintain NE Gaming License.   Other Certifications? N/A   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.     PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.   WORK ENVIRONMENT: 1 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 1 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 2 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required   PHYSICAL EFFORT: 1 Physical mobility: movement from place to place on the job, considering distance and speed 1 Physical agility: ability to maneuver body while in place 1 Ability to lift up to 75+ lbs. 1 Physical strength to manage routine office materials and tools 1 Dexterity of hands and fingers 1 Dexterity of feet 1 Physical balance: ability to maintain balance and physical control 1 Coordination: including eye/hand, hand/foot, etc. 1 Endurance: prolonged physical activity with limited opportunity to rest   MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 2 Ability to compute basic math calculation   COMMUNICATION: 1 Fluency in English 0 Fluency in another language 3 Verbal communication 3 Written communication 1 Non-verbal communication   SENSORY ABILITIES: 1 Ability to see 1 Ability to distinguish colors 1 Ability to hear 0 Ability to smell 0 Ability to taste 0 Sense of touch

Lead Slot Technician   SUMMARY DESCRIPTION: The Lead Slot Technician is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experience.   ESSENTIAL JOB FUNCTIONS/DUTIES: - Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC.  - Work with team on projects and provide updates.   - Responsible for daily operations tasks and a shift summary.   - Provides customer service and assists guests with property and game information.  - Responds to guest concerns in a considerate, professional, and positive manner.  Shows genuine concern and empathy, actively listens to the guests, and take ownership of their concerns and follows through to a resolution.  - Maintains technical standards and procedures to ensure effective ongoing maintenance of slot machines and ETG’s.  - Provide support on ATM’s, Promotional Kiosks, Card Printing Kiosks, Sports betting Kiosks and Table Games electronic equipment.  - Maintains equipment to approved standards and schedules and strives for 100% game uptime.  - Performs urgent repairs and other maintenance activities in accordance with manufacture guidelines and departmental procedures.  - Inspects all new machines and conversions kits prior to installation onto the gaming floor.  - Performs slot machine/bank moves, installation, and reconfigurations on the gaming floor.  - Ensures smooth and efficient operations by collaborating with the Slot Operations department and management regarding all aspects of the technical operations.  - Reports all relevant information to management as required.  - Troubleshoots and repairs all electronic gaming equipment to the component level.  - Effectively communicates all operational and technical breakdowns and provide solutions to team members.  - Investigates slot variances to identify and correct all possible causes for reported variances per company policies.  - Investigates all slot cheating attempts, malfunctions, and substandard equipment repair within all assigned areas.    - Assists all departments in providing outstanding guest service to all patrons for an overall excellent customer experience.  - Maintains meticulous security of keys, radios, handheld devices, and any other items issued to them and complies with company safety standards.  - Attends all required training meetings.  - Assists in the training of new employees as directed.  - Adhere to the company guidelines and regulations for Underage, Compulsive and Problem Gambling.   - Must be flexible in scheduling based 24/7 business needs.  - Performs other tasks as assigned.    JOB SPECIFICATIONS: - Must be 19 years of age or older.  - High School diploma or GED required or relevant experience.  - Two (2) years of experience as a Slot Technician, related field or electronics degree or certification.  - Excellent organizational skills and attention to detail.  - Strong analytical and problem-solving skills.  - Prior training in a technical field is strongly preferred.    - Slot machine player tracking system installation and theory.   - Proficient with Microsoft Office Suite or related software.  - Prior experience using Smart Phones and/or Tablet applications strongly preferred.    CORE COMPETENCIES: - Guest Focus  - Communication Proficiency  - Teamwork Orientation  - Collaboration Skills  - Flexibility  - Problem Solving  - Ethical Conduct  - Decision Making  - Stress Management/Composure   TRAVEL REQUIREMENTS: Travel is primarily local, although some out-of-area and overnight travel may be expected   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.    CERTIFICATION REQUIREMENTS:  Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No   Gaming License Required? Ability to secure and maintain NE Gaming License.   Other Certifications? N/A   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.   WORK ENVIRONMENT: 1 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 1 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 3 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 2 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 75+ lbs. 2 Physical strength to manage routine office materials and tools 2 Dexterity of hands and fingers 2 Dexterity of feet 2 Physical balance: ability to maintain balance and physical control 2 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest   MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 2 Ability to compute basic math calculation   COMMUNICATION: 1 Fluency in English 0 Fluency in another language 3 Verbal communication 3 Written communication 1 Non-verbal communication   SENSORY ABILITIES: 3 Ability to see 3 Ability to distinguish colors 1 Ability to hear 1 Ability to smell 0 Ability to taste 1 Sense of touch

SUMMARY DESCRIPTION:  The Cage Supervisor is responsible for safeguarding assets, and supervising Cage operations by ensuring the internal control procedures are followed and be vigilant of irregularities; and ensuring compliance with all applicable Law, rules, and regulation as well as all Federal laws governing monetary transactions and company policies and procedures and internal controls.   ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC • Safeguards assets. • Supervises cage personnel. • Ensures compliance with Company policies and the Gaming Regulations. • Maintains control and inventory of all currency, coins, checks, related forms, and documents. • Ensures compliance with gaming controls, company regulations and internal controls. • Ensures proper supervision of all cage activities and records necessary to affect an accurate and orderly operation. • Assists the Cage Shift Manager in the evaluation, training, and instruction of cage personnel. • Assists the Cage Shift Manager with effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments. • Maintains strict confidentiality of internal activities. • Performs other duties as assigned.   JOB SPECIFICATIONS:Education, experience, skills required, equipment used. • Must be 21 years or older. • High school diploma. GED, or relevant experience. • Three (3) years of cage experience, with one (1) year in a supervisory capacity preferred. • Extensive knowledge of state gaming regulations pertaining to casino operations. • Excellent organizational skills and attention to detail. • Strong analytical and problem-solving skills. • Strong supervisory and leadership skills. • Proficient with Microsoft Office Suite or related software. CORE COMPETENCIES: • Guest Focus • Initiative • Teamwork Orientation • Communication Proficiency • Ethical Conduct • Problem Solving/Analysis • Decision Making • Flexibility• Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position. WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 1 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 2 Exposure to darkness 1 Exposure to cramped spaces 2 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 2 Exposure to secondhand smoke 1 Amount of overtime/extended work hours required 2 Availability to work various shifts with multiple start times PHYSICAL EFFORT: 1 Physical mobility: movement from place to place on the job, considering distance and speed 1 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 50 lbs 2 Physical strength to handle routine office materials and tools 1 Dexterity of hands and fingers: Must be able to perform opening, dropping, filling, closing and maintenance of all equipment utilized within the department 1 Dexterity of feet 1 Physical balance: ability to maintain balance and physical control 1 Coordination: including eye/hand, hand/foot, etc. 1 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 2 Ability to compute math calculations COMMUNICATION: 2 Fluency in English 0 Fluency in another language 2 Verbal communication 2 Written communication 2 Non-verbal communication SENSORY ABILITIES: 2 Ability to see 2 Ability to distinguish colors 2 Ability to hear 1 Ability to smell 1 Ability to taste 2 Sense of touch  

SUMMARY DESCRIPTION: The Marketing Specialist is responsible for creating/building, organizing, and executing various casino promotions and events.   ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. - Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC. - Executes of all facets of promotion and event schedule, including prize drawings, musical acts, and VIP experiences and casino marketing promotions. - Acts as a representative of the Casino at all off-property events and promotions, with the ability to travel both in and out of market areas. - Responsible for project management and meeting timelines. Attention to detail and follow through. - Processes cash transactions in accordance with the policies set forth in Marketing Operations, to include but not limited to processing buy-ins, re-buys, and reel rewards for both table games and slot tournaments. - Sets up and runs audio and other types of equipment; hangs banners and other staging elements. - Sets up, breaks down and transports promotional event equipment as required. - Prepares contest rules, waivers, and release forms for digital, social media and other contests.• -- Supervises prize inventory and awarding of prizes at events. - Updates and tracks internal spreadsheets that are relevant to the promotions department. - Distributes information internally to all company related departments in advance of all events and promotions. - Attends all applicable trainings, meetings, pre-shifts, check-ins, outreach, promotions with full knowledge of operating hours, and staffing, - Complies with marketing and promotions schedules which includes but is not limited to check ins, office time, meetings, visitations, and work shifts, in a timely and efficient manner. - Performs other tasks as assigned. - Performs routine kiosk cleaning.   JOB SPECIFICATIONS:Education, experience, skills required, equipment used. - Must be 21 years or older. - Must have a High School Diploma or GED. - Two (2) years casino marketing experience preferred. - Knowledge of casino marketing programs. - Proficient with Microsoft office Suite or related software; and casino specific software, CMS, LMS, EMS. - Excellent organizational skills and attention to detail. -Strong analytical and problem-solving skills. - Strong interpersonal and guest service skills. - Ability to work with multiple team members.   CORE COMPETENCIES:• Collaboration Skills - Guest Focus - Communication Proficiency - Flexibility • Problem Solving • Ethical Conduct • Stress Management/Composure   TRAVEL REQUIREMENTS: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. Weekend and evening availability is a must. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? Driver’s License   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 2 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 1 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 2 Exposure to secondhand smoke 1 Amount of overtime/extended work hours required PHYSICAL EFFORT: 1 Physical mobility: movement from place to place on the job, considering distance and speed 1 Physical agility: ability to maneuver body while in place 1 Ability to lift up to 50 lbs 2 Physical strength to handle routine office materials and tools 1 Dexterity of hands and fingers 1 Dexterity of feet 1 Physical balance: ability to maintain balance and physical control 1 Coordination: including eye/hand, hand/foot, etc. 1 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 2 Ability to compute math calculations COMMUNICATION: 2 Fluency in English 1 Fluency in another language preferred 2 Verbal communication 2 Written communication 2 Non-verbal communication SENSORY ABILITIES: 1 Ability to see 1 Ability to distinguish colors 1 Ability to hear 1 Ability to smell 1 Ability to taste 1 Sense of touch  

SUMMARY DESCRIPTION: The IT Support Technician is responsible for supporting and maintaining in-house technology equipment and IT & AV assets. This includes installing, configuring, diagnosing, repairing, and upgrading all corporate hardware and equipment while ensuring its optimal performance. The person will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required.   ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC. • Aids in development of business continuity and disaster recovery plans, maintains current knowledge of plan executables, and responds to crises in accordance with business continuity and disaster recovery plans. • Identifies and delivers required hardware service levels according to company policies. • Communicates with 3rd party Audio/Visual team and provides overall AV support as needed. • Communicates with, and provides training and support to, end users and staff on equipment operation and other issues. • Installs, configures, tests, maintains, monitors, and troubleshoots end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and other products, and associated end user software and networking software products. • Performs on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users, and recommend and implement corrective solutions, including off-site repair as needed. • Receives and responds to incoming calls, pages, and/or e-mails regarding hardware problems. • Develops and maintains an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment. • Develops and maintains an inventory of all hubs, routers, switches, bridges, server boxes, cabling, and other networking equipment. • Documents instances of hardware failure, repair, installation, and removal. • Maintains up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations. • Performs other tasks as assigned.   JOB SPECIFICATIONS: Education, experience, skills required, equipment used. • Must be 19 years or older. • High School Diploma. • Two (2) years’ experience in installing and troubleshooting Windows Operating Systems, Desktop Hardware, and Microsoft Products with experience in deploying and maintaining servers and network equipment in a Data Center. • One (1) year experience working in an Active Directory environment with systems tools such as a Wire Shark, Fluke Meter, Altiris, and Ghost. • Effectively communicate in English, both written and oral forms. • Previous experience working in a similar casino setting. • Previous experience with gaming systems, Table Game systems, Cash Dispensing Systems, and Kiosk technology. CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is primarily local during the business day, travel from the Warhorse Gaming property to the Casino is required and some additional site property travel may be required. WORK HOURS: This is a full-time position supporting a 24x7x365 business.  Basic days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening, graveyard, weekend, and holiday hours    required, based on business need. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? Certification (Microsoft, Cisco, A+, Network+) preferred Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.

Part-Time Seamstress   SUMMARY DESCRIPTION: The Wardrobe Seamster/Attendant is responsible for operating a sewing machine to join, gather, hem, reinforce, construct, and decorate uniforms. The Wardrobe Tailor/Attendant is also responsible for the mass production of accessories. Fits, measures, and performs all other necessary alterations and tasks.   ESSENTIAL JOB FUNCTIONS/DUTIES:Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. • Issues and sorts for washing and receiving of uniforms. • Records necessary information for uniform laundry process. • Tags, issues, receives uniforms. • Maintains records for all uniformed Team Members. • Ensures compliance with safety and health guidelines. • when necessary. • Assists Wardrobe staff in daily operation duties. • Keeps track of discarded uniforms. • Communicate supply needs to management, ensure supplies are available at all times. • Maintain equipment and report damage or broken equipment immediately. • Measures for size, using tape measure, tailors chalk, pins and recording measurements and modifications into garment tracked computerized software system. • Provides all sewing, altering, and mending for team member uniforms as needed. • Provides mending service for our guests on request and minor alterations from retail shop. • Operates and maintains sewing equipment. • Performs other tasks as assigned.   JOB SPECIFICATIONS: • Must be 21 years or older. • Sewing, alteration and sewing equipment experience. • Ability to use industrial straight stitch and blind hem machines, organizational skills, ability to effectively interact with people. • Excellent organizational skills and attention to detail. • Strong problem-solving skills. • Proficient with Microsoft Office Suite and job specific software. CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position. WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? N/A Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 1 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 2 Exposure to darkness 1 Exposure to cramped spaces 2 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 2 Exposure to secondhand smoke 1 Amount of overtime/extended work hours required 2 Availability to work various shifts with multiple start times PHYSICAL EFFORT: 1 Physical mobility: movement from place to place on the job, considering distance and speed 1 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 50 lbs 2 Physical strength to handle routine office materials and tools 1 Dexterity of hands and fingers: Must be able to perform opening, dropping, filling, closing and maintenance of all equipment utilized within the department 1 Dexterity of feet 1 Physical balance: ability to maintain balance and physical control 1 Coordination: including eye/hand, hand/foot, etc. 1 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 2 Ability to compute math calculations COMMUNICATION: 2 Fluency in English 0 Fluency in another language 2 Verbal communication 2 Written communication 2 Non-verbal communication SENSORY ABILITIES: 2 Ability to see 2 Ability to distinguish colors 2 Ability to hear 1 Ability to smell 1 Ability to taste 2 Sense of touch  

Slot Technician II   SUMMARY DESCRIPTION: The Slot Technician II is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experience   ESSENTIAL JOB FUNCTIONS/DUTIES: - Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.  - Performs ongoing preventative maintenance to ensure the serviceability of all slot machines as well as the upkeep of their repair records.  - Maintains equipment to approved standards and schedules and strives for 100% game uptime.  - Assists guests with property and game information.  - Performs urgent repairs and other maintenance activities in accordance with manufacture guidelines and departmental procedures.  - Inspects all new machines and conversions kits prior to installation onto the gaming floor.  - Performs slot machine/bank moves, installation, and reconfigurations on the gaming floor.  - Ensures smooth and efficient operations by continually liaising with Slot Operations department and management regarding all aspects of the technical operations.  - Reports all relevant information to management as required.  - Troubleshoots and repairs all electronic gaming equipment to the component level.  - Effectively communicates all operational and technical breakdowns and provide solutions to team members.  - Investigates slot variances to identify and correct all possible causes for reported variances per company policies.  - Investigates all slot cheating attempts, malfunctions, and substandard equipment repair within all assigned areas.    - Assists all departments in providing outstanding guest service to all patrons for an overall excellent customer experience.  - Maintains meticulous security of keys, radios, handheld devices, and any other items issued to them and complies with company safety standards.  - Attends all required training meetings.  - Assists in the training of new employees as directed.  - Reads and understands the Company Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.  - Must be flexible in scheduling based on business needs.  - Performs other tasks as assigned.      JOB SPECIFICATIONS: - Must be 21 years of age or older.  - High School diploma or GED required.  - Slot Technician experience, Electronics or PC technical degree / certification.  - Two (2) years of experience as a Slot Technician or related field.  - Excellent organizational skills and attention to detail.  - Strong analytical and problem-solving skills.  - Strong supervisory and leadership skills.  - Proficient with Microsoft Office Suite or related software; and slot systems.  - Must have complete technical understanding of broad range of slot machines and systems and ability to train others.  - Ability to interact with mobile devices and touch screen technology.   - Previous experience using Smart Phones and/or Tablet applications strongly preferred.    CORE COMPETENCIES: - Collaboration Skills  - Guest Focus  - Communication Proficiency  - Flexibility  - Problem Solving  - Ethical Conduct  - Flexibility  - Stress Management/Composure    TRAVEL REQUIREMENTS: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.    CERTIFICATION REQUIREMENTS:  Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No   Gaming License Required? Ability to secure and maintain NE Gaming License.   Other Certifications? N/A   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.  

Slot Technician I   SUMMARY DESCRIPTION: The Slot Technician I is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experience.   ESSENTIAL JOB FUNCTIONS/DUTIES: - Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.  - Performs ongoing preventative maintenance to ensure the serviceability of all slot machines as well as the upkeep of their repair records.  - Maintains equipment to approved standards and schedules and strives for 100% game uptime.  - Assists guests with property and game information.  - Performs urgent repairs and other maintenance activities in accordance with manufacture guidelines and departmental procedures.  - Inspects all new machines and conversions kits prior to installation onto the gaming floor.  - Ensures smooth and efficient operations by continually liaising with Slot Operations department and management regarding all aspects of the technical operations.  - Reports all relevant information to management as required.  - Troubleshoots and repairs all electronic gaming equipment to the component level.  - Effectively communicates all operational and technical breakdowns and provide solutions to team members.  - Investigates slot variances to identify and correct all possible causes for reported variances per company policies.  - Assists all departments in providing outstanding guest service to all patrons for an overall excellent customer experience.  - Maintains meticulous security of keys, radios, handheld devices, and any other items issued to them and complies with company safety standards.  - Attends all required training meetings.  - Reads and understands the Company Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.  - Must be flexible in scheduling based on business needs.  - Performs other tasks as assigned   JOB SPECIFICATIONS: - Must be 21 years of age or older.  - High School diploma or GED required.  - Slot Technician experience, Electronics or PC technical degree / certification.  - One (1) year of experience as a Slot Technician or related field.  - Excellent organizational skills and attention to detail.  - Strong analytical and problem-solving skills.  - Strong supervisory and leadership skills.  - Proficient with Microsoft Office Suite or related software; and slot systems.  - Must have complete technical understanding of broad range of slot machines and systems and ability to train others.  - Ability to interact with mobile devices and touch screen technology.   - Previous experience using Smart Phones and/or Tablet applications strongly preferred  CORE COMPETENCIES: - Collaboration Skills  - Guest Focus  - Communication Proficiency  - Flexibility  - Problem Solving  - Ethical Conduct  - Flexibility  - Stress Management/Composure    TRAVEL REQUIREMENTS: Travel is not required for this position.   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.    CERTIFICATION REQUIREMENTS:  Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No   Gaming License Required? Ability to secure and maintain NE Gaming License.   Other Certifications? N/A   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.    

SUMMARY: The Slot Tech Supervisor is responsible for overseeing the day-to-day operation of the Technical side of the Slot Department and working with the Director to develop and implement policies, procedures, and technical standards for the department.   ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC. • Develops and implements an effective strategy for managing projects and assets for the Slot Department. • Reviews and evaluates slot tech performance annually; trains, coaches, and counsels to ensure performance standards are consistently achieved. • Assists in recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments. • Develops and implements technical standards and procedures to ensure effective ongoing maintenance of slot machines, TRU’s, AJM’s, ETG’s, Table Games electronic equipment and customer service. • Develops and implements effective cost controls and inventory of slot machine parts. • Assists in develops and upholding budget for the Technical department. • Coordinates all slot machine moves and modification with regulators, vendors and in house departments. • Provides courteous and helpful information to guests. Responds to guest concerns in a considerate, professional, and positive manner. Shows genuine concern and empathy, actively listens to the guests, and take ownership of their concerns and follows through to a resolution. • Coordinates and designs changes in the floor layout. Maintains accurate log of inventory and coordinate with outside vendors and other internal departments to process work orders. • Maintains meticulous security of keys, radios, handheld devices, and any other items issued to them and complies with company safety standards. • Adheres to the regulatory, departmental and company policies and procedures. • Reviews and analyzes existing technology, slot operations related systems and equipment to ensure effectiveness and efficiency and develop strategies, if warranted, to improve overall performance and meet business goals. • Researches and makes recommendations on related software, systems, processes, and equipment to improve overall performance and meet business goals. • Assists in projects as directed. • Assists in new hire and ongoing team member training. • Reads and understands the company's Responsible Gaming commitment and plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons. • Must be flexible in scheduling based on business needs. • Performs other tasks as assigned.   JOB SPECIFICATIONS:Education, experience, skills required, equipment used. • Must be 21 years or older. • High school diploma. GED, or relevant experience. • Three (3) years of experience in a customer service driven industry with a minimum of one (1) year in a supervisory capacity in a high volume, casino environment. • Excellent organizational skills and attention to detail. • Strong analytical and problem-solving skills. • Strong supervisory and leadership skills. • Proficient with Microsoft Office Suite or related software; and slot systems. • Must have complete technical understanding of broad range of slot machines and systems and ability to train others. • Ability to interact with mobile devices and touch screen technology. • Previous experience using Smart Phones and/or Tablets applications strongly preferred Experience and understanding in a technical capacity with slot machines and slot systems and ability to train others required. CORE COMPETENCIES: • Guest Focus • Initiative • Teamwork Orientation • Communication Proficiency • Ethical Conduct • Problem Solving/Analysis • Decision Making • Flexibility • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.   CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License Other Certifications? Valid Driver's Licence Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws. PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.   WORK ENVIRONMENT: 1 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 1 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 3 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 2 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 75+ lbs. 2 Physical strength to manage routine office materials and tools 2 Dexterity of hands and fingers 2 Dexterity of feet 2 Physical balance: ability to maintain balance and physical control 2 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 2 Ability to compute basic math calculation COMMUNICATION: 1 Fluency in English 0 Fluency in another language 3 Verbal communication 3 Written communication 1 Non-verbal communication SENSORY ABILITIES: 3 Ability to see 3 Ability to distinguish colors 1 Ability to hear 1 Ability to smell 0 Ability to taste 1 Sense of touch  

Cage Lead Supervisor   SUMMARY DESCRIPTION: The Cage Lead Supervisor is responsible for safeguarding assets, and supervising Cage operations by ensuring the internal control procedures are followed and be vigilant of irregularities; and ensuring compliance with all applicable Law, rules, and regulation as well as all Federal laws governing monetary transactions and company policies and procedures and internal controls.     ESSENTIAL JOB FUNCTIONS/DUTIES: - Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC   - Safeguards assets.  - Supervises cage personnel as well as Dual Rate Supervisors and Shift Supervisors.  - Ensures compliance with Company policies and the Gaming Regulations.  - Maintains control and inventory of all currency, coins, checks, related forms, and documents.    - Ensures compliance with gaming controls, company regulations and internal controls.    - Ensures proper supervision of all cage activities and records necessary to affect an accurate and orderly operation.  - Assists the Cage Shift Manager in the evaluation, training, and instruction of cage personnel.  - Assists with evaluation and training of shift supervisors and dual rate supervisors.  - Assists with schedules and timesheet changes, tracking time off requests and timecard approvals.  - Assists the Cage Shift Manager with effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments.  - Maintains strict confidentiality of internal activities.  - Performs other duties as assigned   JOB SPECIFICATIONS: - Must be 21 years or older.  - High school diploma. GED, or relevant experience.  - Three (3) years of cage experience, with one (1) year in a supervisory capacity preferred.  - Extensive knowledge of state gaming regulations pertaining to casino operations.  - Excellent organizational skills and attention to detail.  - Strong analytical and problem-solving skills.  - Strong supervisory and leadership skills.  - Proficient with Microsoft Office Suite or related software.     CORE COMPETENCIES: - Guest Focus  - Initiative  - Teamwork Orientation  - Communication Proficiency  - Ethical Conduct  - Problem Solving/Analysis  - Decision Making  - Flexibility  - Stress Management/Composure    TRAVEL REQUIREMENTS: Travel is not required for this position.   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.    CERTIFICATION REQUIREMENTS:  Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No   Gaming License Required? Ability to secure and maintain NE Gaming License.   Other Certifications? N/A   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.    

SUMMARY DESCRIPTION:  The Facilities Manager is responsible for the overall organization, management and maintenance of the property buildings and grounds. This includes but is not limited to overseeing the upkeep of equipment and supplies, determining and scheduling repairs or renovation projects, coordinating safety inspections, maintaining the department budget, and collaborating with vendors for contracted work.   ESSENTIAL JOB FUNCTIONS/DUTIES:. Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC. • Works with other departments to ensure proper maintenance of the property, including equipment, public and heart-of-house areas, grounds, etc. • Coordinates inspections by governmental inspectors and monitor outside contractors and agreements. • Establishes and monitors all vendor maintenance contracts, including but not limited to, waste removal, pest control, interior/exterior landscaping, kitchen hood and duct cleaning/maintenance, interior/exterior neon lighting, snow removal, marble maintenance, etc. • Responsible for maintaining the WarHorse Casino property. • Works with Security to establish and maintain key matrix and key issuance protocol. • Develops and submits operational and capital budgets for departments to the Executive team for approval. • Coordinates property-wide capital improvement budgets and contract awards. • Remains in compliance with current National Electric Code. • Ensures responsible financial management of all purchases and expenses for the Facilities Department. • Ensures OSHA compliance. • Develops, communicates, and ensures financial, guest satisfaction and team member satisfaction goals are achieved and/or exceeded. • Works with property management team to support corporate goals and strategies. • Completes various other projects as assigned by the General Manager. • Works diligently to support the WarHorse Casino culture and team philosophy throughout the property. • Complies with and ensures all associates adhere to all departmental and Company policies. • Promotes positive customer relations for all guests by providing prompt, courteous and efficient service. • Maintains accurate property information through daily use of talent portal, email and other forms of communication. • Maintains confidentiality of all WarHorse Casino proprietary information. • Resolves guest complaints in a manner which promotes positive guest relations. • Responsible for talent hiring, scheduling, training, and development, evaluating and coaching. • Performs other duties as assigned.   JOB SPECIFICATIONS: Education, experience, skills required, equipment used. A satisfactory combination of applicable experience and education may be considered in lieu of experience requirements. • College degree or equivalent experience. Relevant licenses and certifications helpful. • Familiarity with and competence in all areas of maintenance, engineering, and construction. • Strong planning, communication, organizational and supervisory skills. • Five (5) years maintenance and/or engineering management experience in a high volume, hospitality complex required. Resort/casino preferred. • Journeyman ship in related field; or equivalent work experience preferred. • Working knowledge of electrical systems up to 480v. • Advanced knowledge of construction codes and life safety systems. • Must have high guest service standards. • Computer, BMS, and I/P systems experience required. • Blueprint and schematic reading skills required. • HVAC experience preferred. CORE COMPETENCIES: • Leadership & Navigation • Communication • Analytical and Critical Thinking • Relationship-Building • Teamwork Orientation. • Engagement. • Problem Solving/Analysis • Business Acumen • Flexibility • Trust/Integrity • Guest Focus • Initiative • Decision Making • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving or distributing alcoholic beverages or do they have comp authority? Yes Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? OSHA 30, Driver License required. CMM and/or Trade Certification preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 3 Accessibility of all worksites required for the position 2 Exposure to weather and temperature extremes 2 Exposure to darkness 2 Exposure to cramped spaces 2 Exposure to loud noises 2 Exposure to chemicals and fumes 2 Exposure to dust 2 Exposure to heights 2 Exposure to work safety hazards 2 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required PHYSICAL EFFORT: 3 Physical mobility: movement from place to place on the job, considering distance and speed 3 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 50 lbs 2 Physical strength to handle routine office materials and tools 2 Dexterity of hands and fingers 2 Dexterity of feet 2 Physical balance: ability to maintain balance and physical control 2 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking COMMUNICATION: 2 Fluency in English 0 Fluency in another language 2 Verbal communication 2 Written communication 2 Non-verbal communication SENSORY ABILITIES: 2 Ability to see 2 Ability to distinguish colors 2 Ability to hear 2 Ability to smell 1 Ability to taste 2 Sense of touch  

  SUMMARY DESCRIPTION: The Training Development Specialist is responsible for developing, facilitating, coordinating, and scheduling training programs including but not limited to New Hire Orientation, guest service training, leadership & professional development skills training and property due diligence training.   ESSENTIAL JOB FUNCTIONS/DUTIES:   Essential duties and tasks that must be performed with or without reasonable accommodation. Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC. Accountable for departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures, records, and reports. Keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success. Manages multiple priorities simultaneously and meets deadlines. Practices positive, fair, and ethical relations with all team members, guests, and visitors at all times. Develops/creates, implements, and oversees execution of training based on the strategic needs of the organization. Designs training and developmental programs and processes for employee skill enhancement and career development that target individuals as well as groups. Performs cause, knowledge, or gap analyses to help determine appropriate training delivery options. Researches and develops curriculum that is appropriate to the business needs and advances the effectiveness of the learning function by recommending appropriate methods and tools to address training needs. Constructs leader guides, participant manuals, course evaluations, and other supportive materials to enhance performance improvement strategies. Partners and consults with department leaders to ensure division and department training materials, SOPs and other training tools are up-to-date and utilized effectively; coaches and provides guidance to department leadership on implementation and utilization of training materials. Works with safety as a priority and follows department and company safety standards. Maintains relevant knowledge of industry through continuing education and training. Performs other tasks as assigned.   JOB SPECIFICATIONS:   Must be 19 years or older. Bachelor’s Degree or above in a related field or equivalent experience required. Minimum three (3) years of Learning and Development/ Training, supervisory and LMS experience, preferably in hospitality industry. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Proficient with Microsoft Office Suite or related software; HRIS and LMS. Demonstrated outstanding organizational, planning, and project management skills. Excellent facilitation and presentation skills. Working knowledge of company internal controls and Policies and Procedures.   CORE COMPETENCIES:   Guest Focus Initiative Teamwork Orientation Communication Proficiency Ethical Conduct Problem Solving/Analysis Decision Making Flexibility Stress Management/Composure   TRAVEL REQUIREMENTS: Travel is expected up to 50% of the time for this position. This role is expected to travel between our main office locations and our Casino locations within the state of Nebraska. Travel is expected on a weekly basis for one or more days. Expected travel is during normal business hours and may or may not require an overnight stay.   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.     CERTIFICATION REQUIREMENTS:   Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No   Gaming License Required? Ability to secure and maintain NE Gaming License.   Other Certifications? Drivers’ License, Professional Training, Facilitation, OD and/or HR certification preferred.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT   Rating Scale   0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels     WORK ENVIRONMENT: 1 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 1 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 2 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required     PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 2 Physical agility: ability to maneuver body while in place 1 Ability to lift up to 20 lbs. 1 Physical strength to manage routine office materials and tools 1 Dexterity of hands and fingers 1 Dexterity of feet 1 Physical balance: ability to maintain balance and physical control 1 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest     MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 1 Complexity of decision making 1 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 1 Ability to compute basic math calculation     COMMUNICATION: 1 Fluency in English 0 Fluency in another language 3 Verbal communication 3 Written communication 1 Non-verbal communication     SENSORY ABILITIES: 2 Ability to see 2 Ability to distinguish colors 2 Ability to hear 0 Ability to smell 0 Ability to taste 0 Sense of touch    

SUMMARY DESCRIPTION: The Cage Manager is responsible for providing strategic and day to day leadership to the cage, credit, and count team operations. The Cage Manager will develop, execute, and maintain systems and procedures to maintain accountability of company assets, including cage funds, ensures compliance with company policies, casino regulatory rules and regulations and casino internal and accounting controls.   ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC • Develops and implements policies and procedures to safeguard assets. • Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments. • Facilitates and ensures that performance reviews of all employees within department are complete. • Develops policies, procedures, and internal controls to ensure efficiency and proper controls for gaming regulations and operational accounting practices. • Handles guest service and employee related matters with composure and professionalism. • Develops and implements all Currency Transaction training, auditing, and reporting procedures. • Approves credit for guests within his/her limits of authority, ensures that the collection and distribution of necessary credit information is handled accurately, efficiently, and discreetly. • Reviews relevant gaming regulations daily to ensure that the cage is in compliance with all gaming regulations, as well as company policies and procedures. • Maintains contact with Security Manager and the bank to locate variances and ensures proper handling of monies. • Coordinates the audits of bank boards, guest deposits and rotation logs, ensuring appropriate coverage on each bank, develops and fine-tunes an effective system of checks and balances. • Provides input and direction in the development and monitoring of fiscal budgets, division operations and strategies to produce both short- and long-term profitability. • Performs other duties as assigned.   JOB SPECIFICATIONS:Education, experience, skills required, equipment used. A satisfactory combination of applicable experience and education may be considered in lieu of experience requirements. • Must be 21 years or older. • High school diploma. GED, or relevant experience. • Seven (7) years of casino operational finance, with progressive supervisory/managerial responsibilities required. • Thorough understanding of casino operations, cage, and count team operations. • Excellent organizational skills and attention to detail. • High level of discretion and ability to handle confidential information and perceptiveness to sensitive matters. • Demonstrated ability to manage and prioritize multiple priorities while maintaining a high level of energy and output. • Proficient with Microsoft Office Suite or related software. CORE COMPETENCIES: • Leadership & Navigation • Communication • Analytical and Critical Thinking • Relationship-Building • Teamwork Orientation. • Engagement. • Problem Solving/Analysis • Business Acumen • Flexibility • Trust/Integrity • Guest Focus • Initiative • Decision Making • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position. WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes Gaming License Required? Ability to secure and maintain NE Gaming License. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 1 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 1 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 2 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required 2 Ability to work holidays and weekends PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 1 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 15 lbs 2 Physical strength to handle routine office materials and tools 1 Dexterity of hands and fingers 1 Dexterity of feet 1 Physical balance: ability to maintain balance and physical control 1 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 2 Ability to compute math calculations COMMUNICATION: 2 Fluency in English 0 Fluency in another language 2 Verbal communication 2 Written communication 2 Non-verbal communication SENSORY ABILITIES: 1 Ability to see 1 Ability to distinguish colors 1 Ability to hear 1 Ability to smell 1 Ability to taste 1 Sense of touch  

Marketing Manager   SUMMARY DESCRIPTION: The Marketing Manager is responsible for the development, planning and successful implementation of casino promotional activities and events.   ESSENTIAL JOB FUNCTIONS/DUTIES: Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC.  Creates, implements and executes promotions (immediate, short and long range) to ensure profit growth so that the property retains existing customers and acquires new customers, in accordance with the property marketing plan.  Develops canned instantaneous promotions with collateral support via all media/communication options that can be implemented.  Communicates and works with other departments to determine criteria / standard procedures for promotion and event planning.  Ensures that promotions are creative, bring energy to the property, and adhere to all regulations.  Creates reporting and measurement of promotions to ensure they meet or exceed expectations for play, driving covers, or hotel occupancy (where applicable).  Writes the rules, processes & policies for promotions and events under the guidance of the Marketing leadership team and in accordance with the Company’s guidelines, rules and regulations.    Executes promotions and events inside the Company with duties including but not limited to assisting patrons participating in promotions, completing the necessary paperwork for prizes and awards, checking in guests for marketing functions, and assisting patrons with the redemption process for gifts and other giveaways.  Partners with Database Administrator to prepare financial pro forma projections of expected profitability for proposed promotions and reviews the results of past promotions and events. Makes recommendations for the feasibility of repeating or modifying those promotions.  Partners with the Player Development and Advertising teams to develop theme, format and budget specifications for specific promotions.  Coordinates and acts as master of ceremonies for promotions and special events related to the casino.  Ensures collateral, signage, decorations, and other materials for promotions and events are displayed prior to and recovered at the end of each project, promotion or event.  Determines staffing needs and ensures proper work schedules necessary to implement promotions.  Facilitates and ensures that performance reviews of all team members within department are complete on a yearly basis.  Completes required paperwork and reporting for contest winners including winners’ releases and IRS 1099 forms.  Handles special assignments from Director of Marketing Operations.  Distributes promotional materials throughout casino and local area.  Ensures all functions and promotions are compliant with the state regulatory statutes, licensing bodies and other key regulators.  Designs large scale events, manage multiple budgets and be well versed with the department’s P & L.  Maintains and balances annual budget.  Performs other tasks as assigned   JOB SPECIFICATIONS: Bachelor’s Degree in marketing, hospitality management, business administration or related major; or equivalent experience preferred.  Five (5)  years’ marketing experience in a major casino or resort environment with a proven track record of increase revenues, with three (3) years in a supervisory capacity preferred.  Excellent organizational skills and attention to detail.  Strong analytical and problem-solving skills.  Strong supervisory and leadership skills.  Proficient with Microsoft Office Suite or related software.  Prior casino gaming experience preferred.  Prior experience in cash handling, marketing and sales preferred.    CORE COMPETENCIES: Leadership & Navigation  Communication  Analytical and Critical Thinking  Relationship-Building  Teamwork Orientation.  Engagement.  Problem Solving/Analysis  Business Acumen  Flexibility  Trust/Integrity  Guest Focus  Initiative  Decision Making  Stress Management/Composure    TRAVEL REQUIREMENTS: Travel is not required for this position.   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.    CERTIFICATION REQUIREMENTS:  Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes   Gaming License Required? Ability to secure and maintain NE Gaming License.   Other Certifications? N/A   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.    

SUMMARY DESCRIPTION: The Executive Host is responsible for developing and coordinating programs to attract and host mid- to high-limit players to ensure guest satisfaction and repeat visits. Knows and ensures adherence to department and company policies, procedures, internal controls, and government regulations.   ESSENTIAL JOB FUNCTIONS/DUTIES:  Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC. • Maintains relationships and markets our gaming product and amenities to valued guests. • Greets Casino guests and participates in social events and special promotions. • Tracks guest’s visits, arranges accommodations, and provides complimentaries according to established guidelines. • Issues Player’s Club cards and promotes the program and related promotions. • Increases the growth of gaming revenues through development of a targeted guest base. • Updates guest history for future visits. • Ensures the protection of guest’s rewards and credit lines. • Effectively handles guest complaints and discrepancies in an efficient and courteous manner. • Provides special services to include food, beverage, transportation, cross-property events, and VIP programs. • Ensures the highest level of Customer Service is given to guests at all times. • Sells and promotes property using pertinent and appropriate offers, property amenities, special events and promotions that drive property visits. • Increases player core revenue by personal networking and telemarketing. • Regularly reviews activity reports and financial statements to determine progress and status in attaining objectives and revises objectives and plans in accordance with current conditions. • Maintains a high profile at VIP events, constant presence to all players at appropriate times. • May represent the Company, including spokesperson at events or promotions, entertainment and Company sponsored events both on and off property. • Attends all necessary meeting. • Maintains up-to-date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment, and general property information. • Keeps informed of competitive promotions. • Performs other tasks as assigned.   JOB SPECIFICATIONS:Education, experience, skills required, equipment used. • Must be 21 years or older. • High School diploma or equivalent experience; College degree preferred. • Five (5) years Host experience in a large-scale gaming operation with both Slot and Table games offerings. • Must have a comprehensive understanding of player tracking systems and complimentary guidelines consistent with normal industry standards. • Must have an established player following. • Proficient with Microsoft office Suite or related software. • Excellent organizational skills and attention to detail. • Strong analytical and problem-solving skills. • Excellent phone etiquette and guest relations skills are also required.   CORE COMPETENCIES: • Guest Focus • Initiative • Teamwork Orientation • Communication Proficiency • Ethical Conduct • Problem Solving/Analysis • Decision Making • Flexibility • Stress Management/Composure   TRAVEL REQUIREMENTS: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.   CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes Gaming License Required? Ability to secure and maintain NE Gaming License Other Certifications? Driver’s License   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws. PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 2 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 1 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 2 Exposure to secondhand smoke 1 Amount of overtime/extended work hours required PHYSICAL EFFORT: 1 Physical mobility: movement from place to place on the job, considering distance and speed 1 Physical agility: ability to maneuver body while in place 1 Ability to lift up to 15 lbs 2 Physical strength to handle routine office materials and tools 1 Dexterity of hands and fingers 1 Dexterity of feet 1 Physical balance: ability to maintain balance and physical control 1 Coordination: including eye/hand, hand/foot, etc. 1 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 2 Ability to compute math calculations COMMUNICATION: 2 Fluency in English 1 Fluency in another language preferred, 2 Verbal communication 2 Written communication 2 Non-verbal communication SENSORY ABILITIES: 1 Ability to see 1 Ability to distinguish colors 1 Ability to hear 1 Ability to smell 1 Ability to taste 1 Sense of touch  

Slot Performance Manager   SUMMARY DESCRIPTION:Purpose and function of job. The Slot Performance Manager is responsible for all aspects of the daily management of slot system operations and slot performance analysis, including, but not limited to general maintenance repair, conversations, upgrades, installs and moves. This includes but is not limited to maintaining appropriate staffing levels, managing employee performance, providing training opportunities and ensuring compliance with policies and procedures.     ESSENTIAL JOB FUNCTIONS/DUTIES:  Essential duties and tasks that must be performed with or without reasonable accommodation. - Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC. - Maintains day to day management of slot performance operations, providing the tools, resources, and training to achieve short-and long-term departmental goals and objectives. - Ensures team members adhere to policies and procedures. - Monitors and evaluates operational effectiveness and makes recommendations for continuous improvement and success. - Monitors team member performance, provides feedback, coaches, and manages annual evaluation process for departments. - Participates in the interview and audition process for table games and slot operations candidates. Recommends candidates for hire. - Manages employee relations for the department and collaborates with Human Resources regarding escalated issues.   - Maintains appropriate department staffing levels for day-to-day business and collaborates with various departments for special player events and promotions. - Ensures compliance with mandatory training and provides position specific training to enhance the skills sets of team members. - Maintains strong working knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations, as well as internal controls, policies, and procedures.  - Ensures optimal operational efficiency with continual contact and walk-through observation of all areas of responsibility.   - Monitors all activities of department to ensure that all applicable internal policies, federal and state laws, rules, regulations, and controls property wide are enforced.  - Creates a motivating environment. - Keeps informed of all new developments relative to available resources for the department and makes recommendations designed to maximize department and company success. - Effectively manages internal and external guests’ relations, some of which will require levels of patience, tact, and diplomacy. Responsible for addressing guest and team member issues as appropriate.  - Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. - Works with safety as a priority and follows department and company safety standards. - Maintains knowledge of industry through continuing education and training. - Maintains meticulous security of keys, radios, handheld devices, and any other items issued by the Company and complies with Company safety standards. - Reads an understands the Company Compulsive and Problem Gambling Plan with regard to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons. - Performs other duties as assigned.   JOB SPECIFICATIONS:Education, experience, skills required, equipment used. A satisfactory combination of applicable experience and education may be considered in lieu of experience requirements. - Must be 21 years of age or older - Bachelor’s Degree in marketing, hospitality management, business administration or related major; or equivalent experience preferred. - Five (5) years of slot performance operations experience, three (3) years in a supervisory capacity preferred. - Excellent organizational skills and attention to detail. - Strong analytical and problem-solving skills. - Strong supervisory and leadership skills. - Proficient with Microsoft Office Suite or related software. - Must have a comprehensive understanding of slot and player tracking systems and complimentary guidelines consistent with normal industry standards.   CORE COMPETENCIES: - Leadership & Navigation - Communication - Analytical and Critical Thinking - Relationship-Building - Teamwork Orientation. - Engagement. - Problem Solving/Analysis - Business Acumen - Flexibility - Trust/Integrity - Guest Focus - Initiative - Decision Making - Stress Management/Composure TRAVEL REQUIREMENTS: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.   CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority?  Yes   Gaming License Required? Ability to secure and maintain NE Gaming License.   Other Certifications?      N/A                Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT   Rating Scale   0 – Not Applicable to This Position 1 – Normal:  Conditions Similar to Everyday Life 2 – Above Average:  Beyond Normal Levels 3 – Extreme:  Extraordinary Levels   Critical Job Elements:  For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 1Accessibility of all worksites required for the position 1Exposure to weather and temperature extremes 1Exposure to darkness 1Exposure to cramped spaces 1Exposure to loud noises 1Exposure to chemicals and fumes 1Exposure to dust 1Exposure to heights 1Exposure to work safety hazards 2Exposure to secondhand smoke 2Amount of overtime/extended work hours required   PHYSICAL EFFORT: 1Physical mobility:  movement from place to place on the job, considering distance and speed 1Physical agility:  ability to maneuver body while in place 1Ability to lift up to 25 lbs. 1Physical strength to manage routine office materials and tools 1Dexterity of hands and fingers 1Dexterity of feet 1Physical balance:  ability to maintain balance and physical control 1Coordination:  including eye/hand, hand/foot, etc. 1Endurance:  prolonged physical activity with limited opportunity to rest   MENTAL EFFORT: 2Concentration/intensity:  prolonged mental effort with limited opportunity for breaks 2Memory, considering the amount and type of information 2Complexity of decision making 2Time pressure of decision making 2Analytical thinking 2Conceptual thinking 2Ability to compute basic math calculation   COMMUNICATION: 1Fluency in English 0Fluency in another language 3Verbal communication 3Written communication 1Non-verbal communication   SENSORY ABILITIES: 1Ability to see 1Ability to distinguish colors 1Ability to hear 0Ability to smell 0Ability to taste 0Sense of touch  

Wardrobe Seamster Attendant   SUMMARY DESCRIPTION: The Wardrobe Seamster/Attendant is responsible for operating a sewing machine to join, gather, hem, reinforce, construct, and decorate uniforms. The Wardrobe Tailor/Attendant is also responsible for the mass production of accessories. Fits, measures, and performs all other necessary alterations and tasks.   ESSENTIAL JOB FUNCTIONS/DUTIES:Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC. • Issues and sorts for washing and receiving of uniforms. • Records necessary information for uniform laundry process. • Tags, issues, receives uniforms. • Maintains records for all uniformed Team Members. • Ensures compliance with safety and health guidelines. • when necessary. • Assists Wardrobe staff in daily operation duties. • Keeps track of discarded uniforms. • Communicate supply needs to management, ensure supplies are available at all times. • Maintain equipment and report damage or broken equipment immediately. • Measures for size, using tape measure, tailors chalk, pins and recording measurements and modifications into garment tracked computerized software system. • Provides all sewing, altering, and mending for team member uniforms as needed. • Provides mending service for our guests on request and minor alterations from retail shop. • Operates and maintains sewing equipment. • Performs other tasks as assigned.   JOB SPECIFICATIONS: • Must be 21 years or older. • Sewing, alteration and sewing equipment experience. • Ability to use industrial straight stitch and blind hem machines, organizational skills, ability to effectively interact with people. • Excellent organizational skills and attention to detail. • Strong problem-solving skills. • Proficient with Microsoft Office Suite and job specific software. CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position. WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? N/A Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 1 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 2 Exposure to darkness 1 Exposure to cramped spaces 2 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 2 Exposure to secondhand smoke 1 Amount of overtime/extended work hours required 2 Availability to work various shifts with multiple start times PHYSICAL EFFORT: 1 Physical mobility: movement from place to place on the job, considering distance and speed 1 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 50 lbs 2 Physical strength to handle routine office materials and tools 1 Dexterity of hands and fingers: Must be able to perform opening, dropping, filling, closing and maintenance of all equipment utilized within the department 1 Dexterity of feet 1 Physical balance: ability to maintain balance and physical control 1 Coordination: including eye/hand, hand/foot, etc. 1 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 2 Ability to compute math calculations COMMUNICATION: 2 Fluency in English 0 Fluency in another language 2 Verbal communication 2 Written communication 2 Non-verbal communication SENSORY ABILITIES: 2 Ability to see 2 Ability to distinguish colors 2 Ability to hear 1 Ability to smell 1 Ability to taste 2 Sense of touch  

Surveillance Supervisor   SUMMARY DESCRIPTION: The Surveillance Supervisor is responsible for supervising employees and daily tasks within certain shifts of the surveillance department to provide protection of company assets, ensure compliance with regulatory agencies, and adherence to company policy and procedures through communication of investigative results.; and for submitting accurate surveillance reports during assigned shift to the appropriate personnel.    ESSENTIAL JOB FUNCTIONS/DUTIES: Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC.  Monitors to ensure overall coverage required by gaming regulations.  Ensures all employees are adhering to company policies and procedures.  Conducts, supervises, and prepares reports relating to any incident that is reported.  Advises and implements any and all changes passed down from Surveillance management.   Assists department management to ensure coaching and counseling and other personnel related matters are being handled appropriately.  Assists in facilitating team member performance reviews.  Monitors the day-to-day activities related to the surveillance of gaming, simulcast and cash-handling areas, including the audio-visual taping of count room operations.    Maintains records on department activities and makes appropriate reports during assigned shift to ensure that adequate and accurate information and video of surveillance activities are kept for future access.   Reviews video to settle patron disputes, locate illegal activity, participate in investigations, or assist other departments.  Reports all observed violations of gaming regulations to the Surveillance Shift Manager and Surveillance Manager, in accordance with department standard operating procedures, ensuring compliance and enforcement of all applicable NRGC gaming regulations and internal controls.    Performs player evaluations while furthering knowledge of surveillance operations.  Participates in any court actions relating to gaming violations in order to represent facts obtained by department.  Implements approved policies and procedures.    Responds to surveillance management and regulatory requests.  Responds to requests of all other departments when applicable and necessary.  Audits procedures performed by other employees including count rooms, slots, food and beverage, cage, and security.  Documents findings from these observations.  Captures, tracks, and documents video evidence for risk management, compliance, and criminal activity.  Performs other tasks as assigned   JOB SPECIFICATIONS: Must be 21 years or older.  High school diploma/ GED or equivalent experience required.  Two (2) years’ experience in the casino surveillance field, with one (1) year of management/supervisory experience in the gaming industry preferred.  Excellent organizational skills and attention to detail.  Strong analytical and problem-solving skills.  Strong supervisory and leadership skills.  Proficient with Microsoft Office Suite or related software.  Ability to perform basic math, English composition skills, and computer functions.  Knowledge of all table games preferred.  Knowledge of slot machine usage and operation preferred.  Knowledge of casino operations and gaming operations required.  Knowledge of and enforcement of all gaming laws and regulations   CORE COMPETENCIES: Communication  Analytical and Critical Thinking  Teamwork Orientation.  Attention to Detail  Problem Solving/Analysis  Risk Assessment  Threat Assessment  Trust/Integrity  Initiative  Decision Making  Stress Management/Composure    TRAVEL REQUIREMENTS: Travel is not required for this position.   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.    CERTIFICATION REQUIREMENTS:  Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No   Gaming License Required? Ability to secure and maintain NE Gaming License.   Other Certifications? N/A   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.    

Surveillance Operator I SUMMARY DESCRIPTION: The Surveillance Operator I is responsible for observing, documenting, and reporting all activity on property to provide protection of company assets, ensure compliance with regulatory agencies, and adherence to company policy and procedures through communication of investigative results.   ESSENTIAL JOB FUNCTIONS/DUTIES: - Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC - Monitors activities of guests and employees via closed-circuit television (CCTV) system and personal observation, for criminal activities and/or violations of regulations, policies and procedures, or internal controls. - Captures, tracks, and documents video evidence for risk management, compliance, and criminal activity. Video records questionable activities and makes written reports to appropriate personnel. - Monitors alarm system. - Reviews video to settle patron disputes, locate illegal activity, participate in investigations, or assist other departments. - Maintains strict confidentiality of all property related issues. - Operates monitor room equipment, including basic computer functions. - Participates in court actions relating to gaming violations. - Responds to surveillance supervision, management, and regulatory requests.  Responds to requests of all other departments when applicable and necessary. - Prepares and writes daily reports and logs. - Audits procedures performed by other employees including count rooms, slots, food and beverage, cage, and security.  Documents findings from these observations. - Ensures all surveillance equipment is working correctly throughout their shift. - Conducts routine surveillance video recording and complete documentation to detect suspicious activities and behavior throughout casino and gaming areas. - Monitors property and casino operations to ensure adherence to the state regulations and company policies and procedures. - Performs other tasks as assigned   JOB SPECIFICATIONS: - Must be 21 years or older. - High school diploma/ GED or equivalent experience required. - One (1) year of experience in casino gaming preferred. - Ability to perform basic math, English composition skills, and computer functions. - Excellent organizational skills and attention to detail. - Strong analytical and problem-solving skills. - Proficient with Microsoft Office Suite or related software; and surveillance software. - Knowledge of all table games preferred. - Manual dexterity to operate surveillance equipment including computers and peripheral equipment, camera keyboards and joysticks to operate cameras.     CORE COMPETENCIES: - Collaboration Skills - Communication Proficiency - Problem Solving - Ethical Conduct - Stress Management/Composure - Casino math such as payouts and odds. - Ability to sit or stand for long periods.   TRAVEL REQUIREMENTS:  Travel is not required for this position   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying schedules to reflect the business needs of the property   CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? N/A

  SUMMARY DESCRIPTION: The Surveillance Technician is responsible for ensuring the surveillance system, Access/Alarm Systems, and various peripheral Surveillance Department Systems are maintained and are functioning to meet or exceed the Nebraska Racing & Gaming Commission regulations.   ESSENTIAL JOB FUNCTIONS/DUTIES:  Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC • Properly maintains, services, and replaces Surveillance equipment and peripheral equipment to ensure adherence to the state regulations and company policies and procedures. • Adjusts cameras as needed, with regards to angles, lenses, mounts, wiring and housings. • Ensures all surveillance equipment is working correctly throughout their shift. • Keeps accurate records and inventory of all associated Surveillance equipment and peripheral equipment. • Assists in the planning, placement and installation of cameras and support. • Assists the Surveillance department with daily operational requirements. • Installs equipment into new or reconfigured casino and/or security areas. • Ensures that all surveillance equipment located within the surveillance room is working properly. • Troubleshoots CCTV issues from end device to head-end. • Cleans and maintains all surveillance equipment as needed. • Performs repairs and adjustments to all surveillance equipment. • Installs new surveillance equipment as needed, using conduit, cable, and video equipment; this is done adhering to all state and federal rules, regulations and laws. • Assists in the ordering and stocking of necessary cleaning supplies and spare parts for existing equipment. • Responds to emergency service calls. • Performs other tasks as assigned.   JOB SPECIFICATIONS: Education, experience, skills required, equipment used. • High school diploma/ GED or equivalent experience preferred. • Three (3) years of surveillance system experience in providing maintenance, repair and installation of video monitors, video cameras, pan/tilt motor and gears, system processor and controls, and system peripheral equipment. • Excellent organizational skills and attention to detail. • Strong analytical and problem-solving skills. • Proficient with Microsoft Office Suite or related software. • Knowledge of all table games and slot operations. • Knowledge of slot machine usage and operation. • Previous experience with Security System Installations required. • Possesses and demonstrates understanding of low voltage equipment and low voltage wire/termination of systems regularly used in Security Camera Systems, Access control Systems and Alarm Systems. • Possesses working knowledge of a computer network including but limited to IP address, Network topography, and Network Security. • Familiarity with surveillance software and equipment. CORE COMPETENCIES: • Collaboration Skills • Technical Skills • Communication Proficiency • Problem Solving • Ethical Conduct • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.   CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? N/A Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 3 Accessibility of all worksites required for the position 2 Exposure to weather and temperature extremes 2 Exposure to darkness 2 Exposure to cramped spaces 2 Exposure to loud noises 1 Exposure to chemicals and fumes 2 Exposure to dust 2 Exposure to heights 2 Exposure to work safety hazards 2 Exposure to secondhand smoke 3 Amount of overtime/extended work hours required PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 2 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 50 lbs. 2 Physical strength to manage routine office materials and tools 2 Dexterity of hands and fingers 2 Dexterity of feet 2 Physical balance: ability to maintain balance and physical control 2 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 2 Ability to compute basic math calculation COMMUNICATION: 2 Fluency in English 0 Fluency in another language 3 Verbal communication 2 Written communication 2 Non-verbal communication SENSORY ABILITIES: 3 Ability to see 3 Ability to distinguish colors 2 Ability to hear 1 Ability to smell 0 Ability to taste 2 Sense of touch  

SUMMARY DESCRIPTION: The Casino Host is responsible for ensuring our VIP customers enjoy a favorable gaming experience, take care of their needs, and provide superior service to all guests and patrons. Knows and ensures adherence to department and company policies, procedures, internal controls, and government regulations.   ESSENTIAL JOB FUNCTIONS/DUTIES:  Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC. • Greets VIP Casino customers and assist them with their needs. • Approves and monitors comp issuance based on player performance in accordance with the approved comp matrix. • Attends player events both on and off site, interact with invited players and provide superior guest service. • Greets and informs customers of the benefits of the Company’s Rewards program, identify and either sign-up or get a replacement card while they are on the game. • Achieves personal and department goals as determined by management. • Aggressively promotes the different tiers of the Company’s Rewards program and encourages players to play up to achieve the next tier level. • Actively seeks new players through networking. • Cultivates good customer relations to entice incremental trips to the casino from existing customers and build the gaming worth of assigned player base. • Speaks with qualified players in person or by phone to sell promotions and special events. • May represent the Company, including spokesperson at events or promotions, entertainment and Company sponsored events both on and off property. • Attends all necessary meeting. • Performs other tasks as assigned.   JOB SPECIFICATIONS:Education, experience, skills required, equipment used. • Must be 21 years or older. • High school Diploma or equivalent required. College degree preferred. • Previous experience as a casino Host is preferred or two (2) years of related hospitality experience. • Experience with direct and in-direct contact with customers. • Proficient with Microsoft office Suite or related software; and player tracking software. • Excellent organizational skills and attention to detail. • Strong analytical and problem-solving skills. • Excellent verbal and written communication skills and friendly outgoing personality required. • Excellent phone etiquette and guest relations skills are also required.   CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct   TRAVEL REQUIREMENTS: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.   CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes Gaming License Required? Ability to secure and maintain NE Gaming License Other Certifications? Driver’s License   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 2 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 1 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 2 Exposure to secondhand smoke 1 Amount of overtime/extended work hours required PHYSICAL EFFORT: 1 Physical mobility: movement from place to place on the job, considering distance and speed 1 Physical agility: ability to maneuver body while in place 1 Ability to lift up to 15 lbs 2 Physical strength to handle routine office materials and tools 1 Dexterity of hands and fingers 1 Dexterity of feet 1 Physical balance: ability to maintain balance and physical control 1 Coordination: including eye/hand, hand/foot, etc. 1 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 2 Ability to compute math calculations COMMUNICATION: 2 Fluency in English 0 Fluency in another language 2 Verbal communication 2 Written communication 2 Non-verbal communication SENSORY ABILITIES: 1 Ability to see 1 Ability to distinguish colors 1 Ability to hear 1 Ability to smell 1 Ability to taste 1 Sense of touch  

SUMMARY DESCRIPTION: The Slot Floor Supervisor is responsible for overseeing the daily procedures of the Slot Operations department while following and implementing company policies, rules, and regulations of a designated shift.   ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC. • Assists in developing and implementing effective strategy for managing customer service for the Slot Operations Team. • Pays and/or verifies jackpots over certain amounts as predetermined by the property’s Internal Controls. • Creates weekly and daily schedules. • Ensures application of federal currency reporting standards. • Provides courteous and helpful information to guests. Responds to guest complaints in a considerate, professional, and positive manner. Shows genuine concern and empathy, actively listens to the guests, and take ownership of their concerns and follows through to a resolution. • Maintains meticulous security of keys, radios, handheld devices and any other items issued to them and complies with company safety standards. • Attends all required training meetings. • Reads and understands the Company Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons. • Must be flexible in scheduling based on business needs. • Performs other tasks as assigned.   JOB SPECIFICATIONS:Education, experience, skills required, equipment used. • Must be 21 years or older. • High school diploma. GED, or relevant experience. • Three (3) years of experience in a guest service or customer service driven industry in a high volume, complex resort casino environment preferred. • Excellent organizational skills and attention to detail. • Strong analytical and problem-solving skills. • Proficient with Microsoft Office Suite or related software; and slot systems experience a plus. • Must have complete technical understanding of broad range of slot machines and systems and ability to train others. • Ability to interact with mobile devices and touch screen technology • Previous experience using Smart Phones and/or Tablets applications strongly preferred. • The ability to learn player tracking systems and complimentary guidelines consistent with normal industry standards. CORE COMPETENCIES: • Guest Focus • Initiative • Teamwork Orientation • Communication Proficiency • Ethical Conduct • Problem Solving/Analysis • Decision Making • Flexibility • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is generally not required for this position.    WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.   CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NRGC Gaming License. Other Certifications? N/A Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.

SUMMARY DESCRIPTION: The Slot Attendant is responsible for providing outstanding guest service to Casino guests; and will accomplish this service standard by timely responding to guest needs including but not limited to; minor machine repairs, hand paid jackpots, and replenishing ticket voucher paper. ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC. • Maintains a constant visual presence on the gaming floor seeking and responding to guests that require assistance with slot machines and any other service needs in a timely manner. • Provides courteous and helpful information to guests. Responds to guest complaints in a considerate, professional, and positive manner. Shows genuine concern and empathy, actively listens to the guests, takes ownership of their concerns, and follows through to a resolution. • Explains various game combinations payouts and jackpots. • Resets Slots whenever necessary. • Completes manual jackpot payouts. • Refills ticket printers with voucher paper. • Makes minor repair to slot machines and related hardware. • Maintains meticulous security of keys, radios, handheld devices, and any other items issued to them and complies with company safety standards. • Maintains a professional work environment with supervisors and staff • Acts as a signatory on hand paid jackpots as detailed in internal controls and SOP’s. • Creates player accounts and prints cards. • Assists guests in ordering beverages. • Meets the attendance guidelines of the job and adheres to the regulatory, departmental and company policies and procedures. • Attends all required training meetings. • Assists in projects as directed. • Assists in the training of new team members as directed. • Reads and understands the Company Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons. • Must be flexible in scheduling based on business needs. • Performs other tasks as assigned. JOB SPECIFICATIONS:Education, experience, skills required, equipment used. • Must be 21 years or older. • High school diploma. GED, or relevant experience. • 1 year of experience in the gaming or hospitality industry preferred. • Previous customer service experience. • Excellent organizational skills and attention to detail. • Strong analytical and problem-solving skills. • Proficient with Microsoft Office Suite or related software; slot systems experience a plus. • Ability to interact with mobile devices and touch screen technology. • Previous experience using Smart Phones and/or Tablets applications strongly preferred. • Demonstrates commitment to guest service excellence and ethical conduct. CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct • Flexibility • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position. WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Yes. Ability to secure and maintain NE Gaming License. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws. PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 1 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 1 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 3 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required PHYSICAL EFFORT: 1 Physical mobility: movement from place to place on the job, considering distance and speed 1 Physical agility: ability to maneuver body while in place 1 Ability to lift up to 50 lbs. 1 Physical strength to manage routine office materials and tools 1 Dexterity of hands and fingers 1 Dexterity of feet 1 Physical balance: ability to maintain balance and physical control 1 Coordination: including eye/hand, hand/foot, etc. 1 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 2 Ability to compute basic math calculation COMMUNICATION: 1 Fluency in English 0 Fluency in another language 3 Verbal communication 3 Written communication 1 Non-verbal communication SENSORY ABILITIES: 3 Ability to see 3 Ability to distinguish colors 1 Ability to hear 0 Ability to smell 0 Ability to taste 1 Sense of touch    

SUMMARY DESCRIPTION: The Player Development Manager is responsible for execution of the relationship marketing strategy, primarily through outreach, acquisition, development, and retention efforts for diverse markets, including daily oversight of the Casino Host and VIP team and in partnership with Marketing Department leadership.   ESSENTIAL JOB FUNCTIONS/DUTIES:  Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. • Manages the Player Development Team initiatives by developing programs specifically geared to VIP guests and the processes by which they are measured. • Develops and implements training programs for casino hosts that are specifically geared toward attracting and retaining VIP guests. • Assigns both recurring and event-based communication tasks to the Casino Host and VIP team. • Completes performance evaluations, training guidelines / coaching & mentoring programs along with scheduling for the Casino Host and VIP team. • Communicates with Marketing leadership team to provide post-event attendance analysis, host book updates and progress, and other reports on demand • Collaborates with Promotions/Special Events/Entertainment team in calendar planning for all VIP events. • Assists with arrangements for Company’s Rewards members regarding reservations, arrival times, off-site, and other accommodations if required. • Attends off property events to ensure flawless execution and superior guest service. • Handles difficult guests and situations in a calm, timely and professional manner • Develops, maintains, communicates, and enforces all property and departmental policies and procedures. • Performs other duties as assigned.   JOB SPECIFICATIONS:Education, experience, skills required, equipment used. A satisfactory combination of applicable experience and education may be considered in lieu of experience requirements. • Must be 21 years or older. • Bachelor’s Degree in marketing, hospitality management, business administration or related major; or equivalent experience preferred. • Five (5) years player development experience, with three (3) years of progressive supervisory/managerial responsibilities. • Demonstrated knowledge and experience in casino marketing and player development. • Excellent organizational skills and attention to detail. • Strong analytical and problem-solving skills. • Strong supervisory and leadership skills. • Proficient with Microsoft Office Suite or related software. • Previous casino operations, marketing, management experience.   CORE COMPETENCIES: • Leadership & Navigation • Communication • Analytical and Critical Thinking • Relationship-Building • Teamwork Orientation. • Engagement. • Problem Solving/Analysis • Business Acumen • Flexibility • Trust/Integrity • Guest Focus • Initiative • Decision Making • Stress Management/Composure   TRAVEL REQUIREMENTS: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes Gaming License Required? Ability to secure and maintain NE Gaming License Other Certifications? Driver’s License   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 1 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 1 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 2 Exposure to secondhand smoke 1 Amount of overtime/extended work hours required 2 Ability to work weekends and holidays as required. PHYSICAL EFFORT: 1 Physical mobility: movement from place to place on the job, considering distance and speed 1 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 25 lbs 2 Physical strength to handle routine office materials and tools 1 Dexterity of hands and fingers 1 Dexterity of feet 1 Physical balance: ability to maintain balance and physical control 1 Coordination: including eye/hand, hand/foot, etc. 1 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 2 Ability to compute math calculations COMMUNICATION: 2 Fluency in English 0 Fluency in another language 2 Verbal communication 2 Written communication 2 Non-verbal communication SENSORY ABILITIES: 1 Ability to see 1 Ability to distinguish colors 1 Ability to hear 1 Ability to smell 1 Ability to taste 1 Sense of touch  

SUMMARY DESCRIPTION: The Human Resources Generalist is responsible for administering human resources policies and procedures that cover multiple functional areas.   ESSENTIAL JOB FUNCTIONS/DUTIES:   Essential duties and tasks that must be performed with or without reasonable accommodation. • Collect and analyze HR data, and then makes recommendations to management. • Process paperwork for functional area according to established procedures. • Prepare internal employee communications regarding compensation, benefits, or company policies. • Ensure policies and procedures are relevant and up to date. • Provide advice, assistance and follow-up on company policies, procedures, and documentation. • Facilitate the implementation of systems, programs, tools and processes designed to improve management and employee performance, productivity, engagement and business results. • Maintain Human Resource Information System records with accuracy and timeliness. • Assist with the administration of compensation, leaves and benefit plans. • Administer and explain benefits to employees, serve as liaison between employees and insurance carriers. • Meet with departments to gain a better understanding of the essential job duties as necessary. • Creates reports, utilizes the HRIS and assists with systems maintenance. • Provides administrative support and attends periodic meetings and training sessions. • Conduct safety and employee relations investigations and present findings as appropriate. • Support in performance management processes including 90-day orientations, annual performance review process and Personal Development Plans • Facilitate onboarding process including Manage pre-hire process (Background, Drug and Reference Checking), working with Compliance to obtain security clearance, working with the hiring manager to determine appropriate start date and on-boarding process is developed in advance; and preparing final offer and all ancillary documentation that is applicable to the role and corresponding offer. • Conduct exit interviews and provide summary to Department Heads and analyze exit interview trends and provide reports to HR Management. • Works with safety as a priority and follows department and company safety standards. • Maintains relevant knowledge of industry through continuing education and training. • Performs other tasks as assigned.   JOB SPECIFICATIONS: • Bachelor’s degree or above in a related field or equivalent experience. • Three (3) years of HR experience including talent acquisition, HR administration, employee performance management and one (1) year of HCMS utilization including compliance reporting OR combination of the above mentioned. • Strong analytical and problem-solving skills. • Strong supervisory and leadership skills. • Proficient with Microsoft Office Suite or related software; HCMS, ATS and benefit portals. Ceridian and iCIMS preferred. • Demonstrated outstanding organizational, planning, project management and leadership skills. • Working knowledge of company internal controls and Policies and Procedures. CORE COMPETENCIES: • Leadership & Navigation • Communication • Analytical and Critical Thinking • Relationship-Building • Teamwork Orientation. • Engagement. • Problem Solving/Analysis • Business Acumen • Flexibility • Trust/Integrity • Guest Focus • Initiative • Decision Making • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position.   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages? No Does this position have comp authority? No Ability to secure and maintain a Level 3 NE Gaming License required. Other Certifications? Applicable professional certification preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws. PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 1 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 1 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 2 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required PHYSICAL EFFORT: 1 Physical mobility: movement from place to place on the job, considering distance and speed 1 Physical agility: ability to maneuver body while in place 1 Ability to lift up to 25 lbs. 1 Physical strength to manage routine office materials and tools 1 Dexterity of hands and fingers 1 Dexterity of feet 1 Physical balance: ability to maintain balance and physical control 1 Coordination: including eye/hand, hand/foot, etc. 1 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 1 Ability to compute basic math calculation COMMUNICATION: 1 Fluency in English 1 Fluency in another language (preferred) 3 Verbal communication 3 Written communication 1 Non-verbal communication SENSORY ABILITIES: 1 Ability to see 1 Ability to distinguish colors 1 Ability to hear 1 Ability to smell 1 Ability to taste 1 Sense of touch  

Job Title:                                              Casino General Manager Location:                                             Omaha, NE SUMMARYReporting to the Chief Executive Officer of WarHorse Gaming, LLC, the General Manager is responsible for working within the overall company strategic and policy framework; directs operating departments for successful implementation of business policies and plans for the property; provides support in the conceptual, strategic, and policy formulation functions of the business; directs and coordinates property activities to obtain optimum efficiency and economy of operations and to maximize profits.  Management functions of the property include:  property and casino operations, marketing, security/surveillance, property control, and food and beverage.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Practices, supports, and maintains the Mission, Vision and Values of Ho-Chunk, Inc. and WarHorse Gaming, LLC. - Manages all aspects of the casino property including casino property operations, staffing, and customer satisfaction. - Monitors all operating costs, budgets, and forecasts to ensure that the organization meets stated goals. - Provides strategic information to CEO concerning the operations of the business, opportunities, and growth and development capabilities. - Participates in the development of strategic plans and policies for the company. - Exerts a consistent and effective management force and leadership for the achievement of current and longer-term company plans. - Implements new strategic plans in accordance with company policy to develop existing and potential business units to achieve new market and business objectives. - Responsible for the development of organization, personnel, product/service, and market resources within span of control to facilitate future growth. - Participates as a member of the Senior Management Executive Committee to offer an overall property management perspective as related to greater corporate issues and strategies and to ensure that WarHorse executives and board members can make informed decisions based on all relevant dimensions of the organization. - Hires, motivates, evaluates, and directs departmental managers in order to ensure that employees receive adequate guidance and resources to accomplish established objectives. - Promotes positive, fair, and ethical relations with all team members, with all WarHorse contractors, and in all interactions within the surrounding communities as an ambassador of the Company brand. - Serves as a role model and promotes a culture of exceptional guest and team member service, engagement, and communication. - Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. - Works with safety as a priority and follows department and company safety standards. - Maintains relevant knowledge of industry through continuing education and training. - Leads and attends all required meetings. - Assists in special projects, as assigned.   SKILLS AND QUALIFICATIONS - Knowledge and ability to act on Compliance and Regulatory issues - A minimum of two years of experience working with a major, non-proprietary HRIS system - The ability to occasionally work outside of normal business hours to support operational needs - Self-starter and able to work professionally and independently - Strong customer service orientation, communication and presentation skills - Attention to detail with a high degree of accuracy while working in a fast paced environment with multiple deadlines - Ability to exercise independent judgment, discretion, initiative and maintain confidentiality - Experience with employee relations dispute resolution, and litigation avoidance - A strong working knowledge of Microsoft Word, Excel, Outlook, and Power Point ADDITIONAL DESIRED QUALIIFICATIONS ·        Business Acumen·        Drive Culture/Commitment to Culture - Leadership & Navigation - Communication - Analytical and Critical Thinking - Relationship-Building - Problem Solving/Analysis - Guest Focus - Financial Management - Results/Data Driven - Executive Presence - Trust/Integrity - Creating Engagement - Stress Management/Composure EDUCATION & EXPERIENCE - Bachelor’s Degree or above in a related field or equivalent experience required. - Twelve (12) plus years of gaming and hospitality experience, seven (7) years in an executive leadership role required. - Demonstrates consistent regard and dedication to guests, colleagues, and the Company by being engaged, interested and productive. - Demonstrates an in-depth knowledge of the local, regional, and national marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success. - Exhibits respectful consideration of viewpoints, situations, and others. - Places the guest’s experience and safety at the forefront of every decision. - Positive, professional, and forthright manner of communication, with exceptional listening, written and verbal skills. - Strong negotiation, problem solving and decision-making skills. - Working knowledge of company internal controls and Policies and Procedures.  Our Values: Native American Owned & Proud | Accountable | Team Focused | Innovative | Visionary | Excellence. AAP/EEO Statement   Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

Job Title:  Vice President, Casino Finance Location:  Lincoln, NE or Omaha, NE Reports to:  Chief Financial Officer (CFO)/Casino General Manager   SUMMARY Reporting to the Chief Financial Officer, Ho-Chunk, Inc., with an additional reporting relationship to the leadership team of WarHorse Gaming, LLC, the Vice President of Finance is responsible for the overall direction, administration, and coordination of all Finance and Accounting Department activities within WarHorse Gaming, LLC (inclusive of multiple casino properties) in accordance with established policies, procedures, generally accepted accounting procedures (GAAP) and Gaming Commission regulations. Provides guidance to leadership teams in understanding financial processes, procedures, and internal controls.  The Vice President of Finance collaboratively develops and implements approved organizational strategies for all aspects of Finance Operations and recommends appropriate actions to ensure Local, State, Federal and Regulatory compliance.     ESSENTIAL FUNCTIONS AND RESPONSIBILITIES - Practices, supports and maintains the Mission, Vision and Values of Ho-Chunk, Inc. and the SPIRIT principals of WarHorse Gaming, LLC. - Directs the development and establishment of policies, systems, and procedures in order to assure the effectiveness of financial planning, reporting, management and controls. - Develops and monitor all financial management and accounting systems, both physical and digital, to satisfy reporting requirements, including cash flow, daily flash reports, profit and loss, balance sheet, budgeting, and forecasting. - Ensures the integrity of all financial data produced by WarHorse Gaming. - Ensures accurate and timely financial statements, financial reports, special analyses, and information reports. - In conjunction with Marketing, analyzes financial data, trends, forecasts, etc. and recommend appropriate action. - Oversees the procurement management function, including purchasing, receiving, warehousing and internal distribution. - Recommends continuous operational improvement opportunities for procedures, controls, profitability, etc. - Monitors financial activities on properties, to ensure all applicable laws, rules, regulations, and internal controls are consistently applied throughout the properties. - Establishes and maintains appropriate internal control safeguards. - Investigates questionable occurrences to assure protection of assets and adequacy of controls. - Assures properties are adequately prepared to meet timelines for all internal and external audits. - Assures regulatory compliance with local, state, and federal regulatory requirements. - Leads finance teams in accomplishing department and organizational goals. - Analyzes proposals to assure adherence to business strategy and return-on-investment criteria. - Cooperates with Internal and External Auditors, Compliance, and Investigations, as necessary. - Ensures the integrity of all financial data produced by the department; assists Finance Managers, to include, but not limited to: Revenue Audit, Accounting, Purchasing, Internal Audit, Analytics, Cage Operations, Drop/Count, Title 31, as needed. - Interacts with other department executives to provide planning and consultative support. - Develops and direct the implementation of strategic business and/or operational plans, projects, programs, and systems. - Establishes and implements short- and long-term departmental objectives, strategies, and action plans. - Directly supervises all property Controllers and indirectly supervises all Finance Department employees. - Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and coaching/counseling employees; addressing complaints and resolving problems. - Assists in special projects, as assigned.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   CORE COMPETENCIES - Business Acumen - Organizational Agility - Managing Vision, Purpose and Culture - Creating Engagement - Strategic Agility - Influencing and Relationship Management - Executive Presence - Financial Management   EDUCATION & EXPERIENCE - Bachelor’s degree (B.A.) in Accounting, Finance or related field from a four-year accredited college or university required. Master’s degree - Current CPA strongly preferred. - Sixteen (16) to Eighteen (18) years finance department progressive management experience and a minimum of eight (8) to ten (10) years progressive experience in the casino gaming industry demonstrating substantial casino finance principles and practices required. - Six (6) to eight (8) years proven supervisory, leadership, and coaching skills. - Demonstrates advanced knowledge of Accounting, Procurement and Financial Reporting systems. - Current CPA strongly preferred. - Pre-Opening experience highly preferred. - Multi-property and/or regional management experience required. - Proven supervisory, leadership, and coaching skills. - Demonstrate advanced knowledge of Accounting, Procurement and Financial Reporting systems. - Demonstrate expert knowledge of Accounting, Finance, Casino Operations, Audit and Compliance principles, best practices, procedures, and structures. - Experience working with federal & state government agencies and gaming regulatory boards. - Experience in creating performance metrics for measuring program - Demonstrate advanced Excel skills. - Excellent project management skills/ - Proficient in SharePoint & all Microsoft Office Suite - Flexibility and adaptability to respond to new information, changing conditions, or unexpected TRAVEL REQUIREMENTS Travel is expected up to 50% of the time for this position. This role is expected to travel between our main office locations and our Casino locations within the state of Nebraska. Travel is expected on a weekly basis for one or more days. Expected travel is during normal business hours and may or may not require an overnight stay.   WORK HOURS This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening, weekend and holiday hours required, based on business need. CERTIFICATIONS Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority?  Yes Gaming License Required? Ability to secure and maintain NE Gaming License required.                         Other Certifications? CPA preferred, Driver’s License        Our Values: Native American Owned & Proud | Accountable | Team Focused | Innovative | Visionary | Excellence   AAP/EEO STATEMENT Ho- Chunk, Inc. is an equal opportunity employer.  All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability.  However, preference may be extended to persons of Indian descent in accordance with applicable laws.   Note:  This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

SUMMARY DESCRIPTION: The Drop & Count Team is responsible for the drop and count processes for Gaming Machines, Table Games, and other cash counts.   ESSENTIAL JOB FUNCTIONS/DUTIES:  Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. • Opens, removes, and secures currency from the slot machines and table games. • Adheres to all Drop/Count policies and procedures. • Accurately counts slot machine currency drop and tickets. • Operates electronic currency counter/sorter and ticket counter equipment. • Records currency from each bill acceptor and table game box on the electronic currency counter. • Prepares and bundles the currency drop for verification. • Separates slot ticket and currency from gaming machines. • Performs chip count for Poker Room. • Prepares and creates various reports on the count and enters the information in the computerized online accounting system. • Informs supervisors of any discrepancies or variances. • Ensures area is maintained and clean. • Completes Drop/count during regular shift. • Maintains confidentially of all information. • Performs other duties as assigned.   JOB SPECIFICATIONS:Education, experience, skills required, equipment used. • Must be 21 years or older. • High school diploma. GED, or relevant experience. • Previous drop and count experience preferred. • Excellent organizational skills and attention to detail. • Strong analytical and problem-solving skills. CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? N/A Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 1 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 1 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 2 Exposure to secondhand smoke 1 Amount of overtime/extended work hours required PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 1 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 50 lbs 2 Physical strength to handle routine office materials and tools 1 Dexterity of hands and fingers 1 Dexterity of feet 1 Physical balance: ability to maintain balance and physical control 1 Coordination: including eye/hand, hand/foot, etc. 1 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 2 Ability to compute math calculations COMMUNICATION: 2 Fluency in English 0 Fluency in another language 2 Verbal communication 2 Written communication 2 Non-verbal communication SENSORY ABILITIES: 2 Ability to see 2 Ability to distinguish colors 1 Ability to hear 1 Ability to smell 1 Ability to taste 2 Sense of touch  

Documentation Specialist   SUMMARY DESCRIPTION: Self-motivated individual to support HR department. Responsible for providing administrative support, managing office documents. Working with colleagues to ensure consistency of documentation practice across the company and subsidiaries. Works independently, highly organized and process oriented.   ESSENTIAL JOB FUNCTIONS/DUTIES: • Answers incoming telephone calls, screen calls and refers to proper HR staff for handling. Assists directly with routine inquires. • Examines employee files to answer inquiries and provide information for personnel requests. • Uploading employment data/documents into HRIS. • Ensure all I-9 Forms are completed correctly and follow up with HR representatives for compliance. • Assist with internal document audits. • Working with colleagues to ensure consistency of documentation practice. • Maintain strict confidentiality regarding sensitive materials that incumbent may come across. • Utilize the HRIS system maintaining appropriate up to date data on employee information and statistics. • Removing documents that are obsolete. • Tracking document storage requirements. • Using storage software and applications for electronic filing. • Adhering to regulatory requirements. • Proofreading for accuracy. • All other job-related duties as assigned by immediate supervisor   JOB SPECIFICATIONS:   Education, experience, skills required, equipment used.   • Associate degree (A.A.) in Human Resources or related field preferred, one (1) or more years related experience and/or training; or equivalent combination of education or experience. • Detail-oriented, self-motivated, and able to work in a deadline driven environment • Ability to read and comprehend simple instructions, short correspondence, and memos • Excellent communication skills, both written and verbal • Effectively present information one on one and small group situations to customers, clients, and other employees of the organization • Ability to prioritize workload, solve problems quickly and interact with others to achieve efficient, seamless workflow • The ability to communicate effectively and work collaboratively with staff members, clients, and external partners • The ability to effectively use standard business software such as Microsoft Word, PowerPoint, and Excel and to use the Internet for research and information-gathering.   CORE COMPETENCIES: • Communication. • Ethical Practice. • Global & Cultural Awareness. • HR Knowledge • Relationship Management   TRAVEL REQUIREMENTS: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.   CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages? No Does this position have comp authority? No Ability to secure and maintain a Level 3 NE Gaming License required. Other Certifications? No Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.   WORK ENVIRONMENT: 1 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 1 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 2 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 2 Physical agility: ability to maneuver body while in place 1 Ability to lift up to 20 lbs. 1 Physical strength to manage routine office materials and tools 1 Dexterity of hands and fingers 1 Dexterity of feet 1 Physical balance: ability to maintain balance and physical control 1 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 1 Complexity of decision making 1 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 1 Ability to compute basic math calculation COMMUNICATION: 1 Fluency in English 0 Fluency in another language 3 Verbal communication 3 Written communication 1 Non-verbal communication SENSORY ABILITIES: 2 Ability to see 2 Ability to distinguish colors 2 Ability to hear 0 Ability to smell 0 Ability to taste 0 Sense of touch  

SLOT TECHNICIAN SUMMARY : The Slot Technician is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experience.   ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. • Performs ongoing preventative maintenance to ensure the serviceability of all slot machines as well as the upkeep of their repair records. • Maintains equipment to approved standards and schedules and strives for 100% game uptime. • Assists guests with property and game information. • Performs urgent repairs and other maintenance activities in accordance with manufacture guidelines and departmental procedures. • Inspects all new machines and conversions kits prior to installation onto the gaming floor. • Performs slot machine/bank moves, installation, and reconfigurations on the gaming floor. • Ensures smooth and efficient operations by continually liaising with Slot Operations department and management regarding all aspects of the technical operations. • Reports all relevant information to management as required. • Troubleshoots and repairs all electronic gaming equipment to the component level. • Effectively communicates all operational and technical breakdowns and provide solutions to team members. • Investigates slot variances to identify and correct all possible causes for reported variances per company policies. • Investigates all slot cheating attempts, malfunctions, and substandard equipment repair within all assigned areas. • Assists all departments in providing outstanding guest service to all patrons for an overall excellent customer experience. • Maintains meticulous security of keys, radios, handheld devices, and any other items issued to them and complies with company safety standards. • Attends all required training meetings. • Assists in the training of new team members as directed. • Reads and understands the Company Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons. • Must be flexible in scheduling based on business needs. Performs other tasks as assigned.   JOB SPECIFICATIONS: Education, experience, skills required, equipment used. • Must be 21 years of age or older. • High School diploma or GED required. • Slot Technician experience, Electronics or PC technical degree / certification. • Two (2) years of experience as a Slot Technician or related field. • Excellent organizational skills and attention to detail. • Strong analytical and problem-solving skills. • Strong supervisory and leadership skills. • Proficient with Microsoft Office Suite or related software; and slot systems. • Must have complete technical understanding of broad range of slot machines and systems and ability to train others. • Ability to interact with mobile devices and touch screen technology. • Previous experience using Smart Phones and/or Tablet applications strongly preferred. CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct • Flexibility • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.   CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License Other Certifications? Valid Drivers' License Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.

SUMMARY DESCRIPTION: The Security Officer is responsible for ensuring the safety of our guests, team members, and the assets of the company.   ESSENTIAL JOB FUNCTIONS/DUTIES:  Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. • Responsible for the safety of all guests and employees of the casino/hotel • Records investigation and incident reports in a timely manner. • Provides customer service to all guests when needed. • Assists with the transfer of money and chips from casino floor. • Patrols casino/hotel during shift to ensure safety. • Maintains casino rules, policies and regulations are being followed set by the casino and the NRGC. • Stands post for extended times as assigned by manager. • Reports to supervisor/manager on responsibilities on day-to-day activities. • Controls and diffuses potential problems and assists employees and guests in emergencies. • Controls access to the video lottery facility and restricted areas. • Responds to back-up calls immediately. • Prepares reports of significant activities. • Maintains radio contact with base at all times during assigned shift. • Attends periodic meetings and training sessions. • Performs other duties as assigned.   JOB SPECIFICATIONS:Education, experience, skills required, equipment used. • Must be 21 years or older. • High school diploma. GED, or relevant experience. • Previous security experience preferred. • Previous experience in a casino resort preferred. • Excellent organizational skills and attention to detail. • Proficient with Microsoft Office Suite or related software. CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position. WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? CPR Certification, Driver’s License Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 3 Accessibility of all worksites required for the position 2 Exposure to weather and temperature extremes 2 Exposure to darkness 2 Exposure to cramped spaces 2 Exposure to loud noises 2 Exposure to chemicals and fumes 2 Exposure to dust 2 Exposure to heights 2 Exposure to work safety hazards 2 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 2 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 50 lbs. 2 Physical strength to handle routine office materials and tools 2 Dexterity of hands and fingers 2 Dexterity of feet 2 Physical balance: ability to maintain balance and physical control 2 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 1 Complexity of decision making 2 Time pressure of decision making 1 Analytical thinking 1 Conceptual thinking 1 Ability to compute basic math calculations COMMUNICATION: 2 Fluency in English 0 Fluency in another language 2 Verbal communication 2 Written communication 2 Non-verbal communication SENSORY ABILITIES: 2 Ability to see 2 Ability to distinguish colors 2 Ability to hear 2 Ability to smell 1 Ability to taste 2 Sense of touch  

Talent Acquisition Specialist Location, Lincoln, NE   SUMMARY DESCRIPTION: The Talent Acquisition Specialist is responsible for recruiting, applicant sourcing, and assisting the Human Resources Manager with all initiatives designed to attract and retain top talent.   ESSENTIAL JOB FUNCTIONS/DUTIES:   • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. • Accountable for departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures, records, and reports. • Keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success. • Manages multiple priorities simultaneously and meets deadlines. • Practices positive, fair, and ethical relations with all team members, guests, and visitors at all times. • Manages requisitions, applicant status through the Applicant Tracking System. • Consistently monitors and evaluates the effectiveness of recruitment resources and programs by using metrics and stakeholder feedback. • Facilitates panel and individual interviews as required. • Conducts training sessions with new leaders in the use of the applicant tracking system. • Processes transfers and promotions in the applicant tracking system and coordinates with payroll and benefits any required changes. • Processes requisitions for newly approved positions or recruitment needs. • Strategically sources and screens applicants for all departments, as assigned by division and Manager. • Partners with hiring managers and other employment recruiters for seasonal hiring and openings/closures of seasonal outlets. • Posts and closes jobs in the applicant tracking system. • Conducts pre-screen interviews and schedules interviews for referrals and hiring managers as requested. • Utilizes various recruitment methods to obtain the most qualified candidates for current openings. • Meets or exceeds established hiring goals. • Creates and implements recruiting plans for hard-to-fill positions. • Develops and maintains strong candidate pools for positions with a high turnover rate. • Attends and hosts job fairs, local recruiting and networking events that may be after normal business hours. • Extends offers of employment to candidates. • Creates and disables new and terminated leader access in applicant tracking system. • Assists employees with job searches due to department restructures or position eliminations. • Performs other tasks as assigned.   JOB SPECIFICATIONS:   • Must be 19 years or older. • Associate degree or above in a related field; or equivalent experience preferred. • Three (3) years of recruitment experience, preferably in gaming or hospitality industry. • Strong analytical and problem-solving skills. • Strong supervisory and leadership skills. • Proficient with Microsoft Office Suite or related software; HCMS, and ATS. (Ceridan and iCIMS preferred) • Demonstrates strong organizational, planning, and project management skills. • Working knowledge of company internal controls and Policies and Procedures. • Knowledge of state and federal laws governing recruitment and human resources. CORE COMPETENCIES:   • Guest Focus • Initiative • Teamwork Orientation • Communication Proficiency • Ethical Conduct • Problem Solving/Analysis • Decision Making • Flexibility • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position.   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property   CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? N/A Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.   WORK ENVIRONMENT: 1 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 1 Exposure to cramped spaces 1 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 1 Exposure to work safety hazards 1 Exposure to secondhand smoke 1 Amount of overtime/extended work hours required PHYSICAL EFFORT: 1 Physical mobility: movement from place to place on the job, considering distance and speed 1 Physical agility: ability to maneuver body while in place 1 Ability to lift up to 20 lbs. 1 Physical strength to manage routine office materials and tools 1 Dexterity of hands and fingers 1 Dexterity of feet 1 Physical balance: ability to maintain balance and physical control 1 Coordination: including eye/hand, hand/foot, etc. 1 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 1 Memory, considering the amount and type of information 1 Complexity of decision making 1 Time pressure of decision making 1 Analytical thinking 1 Conceptual thinking 1 Ability to compute basic math calculation COMMUNICATION: 1 Fluency in English 1 Fluency in another language 1 Verbal communication 1 Written communication 1 Non-verbal communication SENSORY ABILITIES: 1 Ability to see 1 Ability to distinguish colors 1 Ability to hear 0 Ability to smell 0 Ability to taste 0 Sense of touch   AAP/EEO Statement Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Indian descent in accordance with applicable laws.    

Surveillance Manager   SUMMARY Reporting to the Director of Surveillance, the Surveillance Manager is responsible for overall management of the Casino Surveillance Department whose goal is the protection of company assets, ensure compliance with regulatory agencies, and adherence to company policy and procedures through communication of investigative results.   ESSENTIAL DUTIES AND RESPONSIBILITIES - Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. - Responsible for the Surveillance Department at WarHorse Casino and any offsite locations. - Possesses and maintains excellent working knowledge of all casino games, accounting, internal control procedures, and state regulations. - Cooperates with but performs independently of all other departments. - Notifies the appropriate parties upon the detection of cheating, theft, embezzlement, or other illegal activities or violations. - Develops reporting and monitoring systems to accomplish objectives, maintain control of assets and fulfills regulatory compliance. - Ensures that all potential violations of regulations are investigated, corrective actions are taken to ensure the ongoing safety and security of all guests, team members, as well as the safeguarding of company assets. - Assists and coordinates hiring, training, motivating, evaluating, and managing staff to ensure that employees receive adequate guidance and resources to accomplish established objectives. - Coordinates surveillance investigation efforts with outside law enforcement agencies to ensure proper handling of criminal violations of team members and guests; may occasionally appear in court in criminal or civil justice proceedings. - Makes recommendations in the development of gaming procedures to ensure that management takes into consideration the enforceability of such procedures from a surveillance perspective. - Performs other tasks as assigned. SKILLS AND QUALIFICATIONS - Six (6) years of surveillance experience in gaming environment, with three (3) years in a supervisory capacity preferred. - Excellent organizational skills and attention to detail. - Strong analytical and problem-solving skills. - Strong supervisory and leadership skills. - Proficient with Microsoft Office Suite or related software. - Advanced knowledge of all casinos, cage, count, and internal control operations. - Advanced knowledge and skill in casino surveillance technology, equipment, and systems. - Knowledge of slot machine usage and operation. - Must have 20/20 corrected vision. COMPENTENCIES - Leadership & Navigation  - Communication  - Analytical and Critical Thinking  - Teamwork Orientation.  - Attention to Detail  - Problem Solving/Analysis  - Risk Assessment  - Business Acumen  - Trust/Integrity  - Initiative  - Decision Making  - Stress Management/Composure  TRAVEL   Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected     POSITION TYPE/EXPECTED HOURS OF WORK   Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.     CERTIFICATION REQUIREMENTS   Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License required.   Other Certifications? Drivers’ License         Other Duties   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.     Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws    

Table Games Floor Supervisor    SUMMARY  The Table Games Floor Supervisor is responsible forassisting with managing the Table Games Department; providing staff with effective guidance and assistance regarding accomplishing the goals and objectives of the table games facilities.    ESSENTIAL DUTIES AND RESPONSIBILITIES  - Tracks and documents play of guests including but not limited to monitoring wager amounts, length of play, purchase amounts and wins/losses.   - Maintains proper table inventories through fills and credits.   - Issues playing cards and dice and review them for irregularities at the beginning of the shift.   - Assists with personnel functions, such as: training, development, supervision, evaluations, and disciplinary actions; will perform these functions in a timely manner.   - Supervises, coaches, instructs and direct dealers in proper procedures of appropriate aspects of table games operations including but not limited to correction of errors, recommendations of disciplinary actions and monitoring all work processes.   - Assists with staff schedules for assigned shift, including the scheduling of any necessary team member training.   - Investigates and resolves guest complaints regarding customer services issues in a positive manner.   - Ensures team member compliance with all departmental, company, gaming policies, procedures and any other applicable rules and regulations; will also enforce all required safety codes.   - Maintains company, team member, and guest information confidentiality.    - Must be flexible in scheduling based on business needs.   - Performs other tasks as assigned.    SKILLS AND QUALIFICATIONS  - Must be 21 years of age or older.   - High school diploma. GED, or relevant experience.   - Three (3) years Table Game experience and/or training, experience in table games operations to include, but not limited to, experience as a Dealer, Floor Supervisor, Pit Supervisor, Shift Manager Trainee and/or Shift Manager.   - Excellent organizational skills and attention to detail.   - Strong analytical and problem-solving skills.   - Proficient with Microsoft Office Suite or related software.   - Demonstrates commitment to guest service excellence and ethical conduct.   - Must have a comprehensive understanding of player tracking systems and complimentary guidelines consistent with normal industry standards.   - Working knowledge of company internal controls and Policies and Procedures.   - Working knowledge of all table games and their rules and regulations.   - Exhibits respectful consideration of viewpoints, situations, and others.   - Places the guest’s experience and safety at the forefront of every decision.    COMPENTENCIES  - Guest Focus   - Initiative   - Teamwork Orientation   - Communication Proficiency   - Ethical Conduct   - Problem Solving/Analysis   - Decision Making   - Flexibility   - Stress Management/Composure     TRAVEL    None        POSITION TYPE/EXPECTED HOURS OF WORK    Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.       CERTIFICATION REQUIREMENTS    Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No    Gaming License Required? Ability to secure and maintain NE Gaming License required.    Other Certifications? Drivers’ License.           Other Duties    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.       Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws     

Table Games Dealer    SUMMARY  The Dealer is responsible fordealing Blackjack and Carnival table games while providing a superior gaming experience in a friendly environment.    ESSENTIAL DUTIES AND RESPONSIBILITIES  - Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.  - Deals blackjack and carnival games assigned, in a proficient and speedy manner to be able to deal company established decisions per hour.  - Provides courteous service and is cordial to all patrons and team members.  - Shuffles cards in a timely manner, ensuring a thorough mix of cards in compliance with casino standards, as well as controlling the pace of the game.  - Pays and takes winning and losing wagers according to company policy.  - Verifies and signs fills, credits, and associated documents.  - Passes on all pertinent information to relieving dealers and supervisors.  - Issues chips to customers for either cash buy-ins or credit in accordance with company policy.  - Maintains control of shoe, cards, dice, and float; always keeping visual contact.  - Informs the table games Floor Supervisor of all irregularities including suspicious guest activity.  - Paces blackjack and carnival games, taking into account the type of action and ability of players keeping the speed of the game at the most efficient rate possible.  - Verifies accuracy when signing all paperwork.  - Accepts cash buy-ins and performs drop of cash according to company policy.  - Complies with all appropriate Department policies and procedures and gaming regulations.  - Adheres to all Nebraska rules, regulations, and Internal Controls applicable to your position.  - Adheres to all Company Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.  - Adheres to and complies with both departmental and overall property policies and procedures.  - Must be flexible in scheduling based on business needs.  - Performs other tasks as assigned    SKILLS AND QUALIFICATIONS  - Must be 21 years of age or older.   - High school Diploma or education equivalent required  - Places the guest’s experience and safety at the forefront of every decision.  - Ability to showcase dealer skills through an audition at a casino table.  - Proven proficiency in math.  - Must be skilled in dealing Blackjack and a variety of Carnival table games.  - Must possess the ability to differentiate Cheque color and appropriate values of each.  - Demonstrates commitment to guest service excellence and ethical conduct.  - Working knowledge of company internal controls and Policies and Procedures.  - Working knowledge of applicable table games and their rules and regulations.    COMPENTENCIES  - Collaboration Skills  - Guest Focus  - Communication Proficiency   - Flexibility  - Problem Solving   - Ethical Conduct   - Stress Management/Composure    TRAVEL    None        POSITION TYPE/EXPECTED HOURS OF WORK    Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.       CERTIFICATION REQUIREMENTS    Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No    Gaming License Required? Ability to secure and maintain NE Gaming License required.    Other Certifications? NA          Other Duties    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.       Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws     

Table Games Pit Supervisor   SUMMARY  This position is responsible for assisting in the overall operations and administration of the Department, managing and directing the daily shift activities, and ensuring smooth operations of the Table Games Department. Responsible for the integrity of all Table Games. Responsible for maintaining excellent guest services, efficient productivity, and providing an orderly, safe, and exciting workplace.  Require attention to quality guest service skills and exceptional teamwork.  Ensures that the Department and team members follow all rules and regulations and that all company expectations are maintained.   ESSENTIAL DUTIES AND RESPONSIBILITIES  - Must be punctual and dependable in reporting to work as scheduled and completing assigned tasks. This includes working more than a scheduled shift if necessary.  - Read, write, and speak the English language.  Read professional publications, memos, emails, logs, newsletters, and documents.   - Ensure that operations in their section of the pit are conducted properly and that dealers and guests follow the house rules.  Be able to explain and interpret the house rules, such as game rules and betting limits. Maintain familiarity with all games used as well as strategies and tricks employed in those games.  - Demonstrate knowledge of all departmental gaming policies and procedures   - Responsible for protecting the integrity of the game and the casino assets.  - Assist the Manager with developing and implementing work schedules, performance standards, plans, and/or programs to ensure effective and efficient services are delivered by the department.  - Remains alert to any unusual or questionable activity by casino team members, vendors, or gaming guests and takes appropriate action to correct the situation within established policies and procedures and completes the reporting process as required.  - Greet guests and team members eagerly upon arrival at the casino/hotel, always maintaining a proactive guest service approach. Be able to assist with guest questions by being knowledgeable regarding all promotions, events, specials, areas, and locations of the casino.   - Maintaining attendance to ensure the Casino and Guests have the necessary coverage to provide excellent guest service standards.   - Perform all tasks and have all required qualifications for those positions that are overseen by the Floor Supervisor.    - Ensure that all functions and duties are maintained professionally and efficiently by all department personnel. Assist in ensuring that all department personnel are trained, coached, and counseled to meet the standard requirements of their positions within the department.  - Perform other duties as assigned by Departmental Management.  - Protect the Company’s value by keeping information confidential.   - Perform assigned tasks under supervision. Follow written and verbal instructions.   - Establish and maintain positive relationships with other Team Members.  Work well alone or within a team.   - Present facts and recommendations in oral and written form. Prepare written reports and correspondence to management as required.   - Exercise sound judgment and make decisions in a manner consistent with the essential job duties and responsibilities.     SKILLS AND QUALIFICATIONS  - High School Diploma (or equivalent).    - Casino Table Games experience required.      - An equivalent combination of Customer Service and Communications experience is required.   - Prior management/supervisory experience preferred.    COMPENTENCIES  Leadership  - Provide support and leadership direction to individuals directly reporting to this position in accordance with the organizational chart.  - Ensures an appropriate number of qualified Team Members are recruited for and retained to ensure services offered exceed the expectations of external and internal guests as well as regulatory requirements.  - Responsible for the selection, training, and performance of assigned staff.  May recognize, reward, discipline, evaluate, and promote and/or separate Team Members within the area of responsibility, as necessary, and in accordance with the executive delegated authority.  - Ensures departmental staff is aware of standards and expectations through publicity around their enforcement and effectively communications consequences for not maintaining expected standards.  - Ensures Team Members within areas of responsibility receive fair and equitable treatment about their respective terms and conditions of employment.  Judgment/Decision Making   - Under the direction of department management forms opinions and makes decisions based on the information and the identification of available facts. Makes decisions or draws conclusions using available data and from experience.  Avoid situations that could be deemed illegal or represent a safety hazard to fellow team members or guests.   - Investigates, evaluates information, and makes decisions regarding departmental operational matters, Team Member disputes/Team Member disciplinary actions by delegated authority and ensures those decisions follow applicable laws, rules, regulations, and established controls.  - Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.  - Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.  - Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).  - Selective Attention - The ability to concentrate on a task without being distracted.    Communication - Makes an effort to keep informed of company information and communications by reviewing property bulletin boards, departmental log/shift reports, departmental/company emails, signage, and company newsletter.    - Ensures company information provided by management is effectively communicated to assigned staff and ensures staff concerns, requests for information, and ideas for improvements are effectively relayed to management.      TRAVEL  None    POSITION TYPE/EXPECTED HOURS OF WORK  Must be willing and able to work days, nights, weekends, and holidays    CERTIFICATION REQUIREMENTS  Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes  Gaming License Required? Ability to secure and maintain NE Gaming License required.  Other Certifications?   Driver’s License.       Other Duties  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.    Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws

EVS (Housekeeping) Attendant   SUMMARY DESCRIPTION: The EVS Attendant is responsible for the cleaning of all assigned areas, ensuring areas are clean and well maintained in accordance to established standards during assigned shifts.   ESSENTIAL JOB FUNCTIONS/DUTIES:   Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. • Vacuums, cleans dust, and polishes all surfaces. • Keeps work area, hallways, staircases, and floor landings clean and tidy. • Cleans restrooms and floors including but not limited to vacuum, mop, pan/broom. • Stocks and sorts supplies. • Responsible for general cleaning in assigned work areas including but not limited to dusting, polishing, shining, and glass care. • Cleans administrative offices and conference rooms. • Cleans and restocks restrooms on both a scheduled and as-needed basis. • Cleans stains and spills on flooring and carpeting when they occur. • Safely delivers all lost and found articles to designated area. • Ensures cleanliness is up to 5-star requirements. • Performs other tasks as assigned.   JOB SPECIFICATIONS: Education, experience, skills required, equipment used. • High school diploma, GED, or equivalent experience preferred. • Previous related experience in a resort casino environment strongly preferred. • Knowledge of all cleaning products and where they should be used. • Ability to obtain OSHA 10 Certification. • Ability to work independently. • Excellent time management skills. • Good communication skills. • Ability to work in fast paced environment. CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct • Stress Management/Composure TRAVEL REQUIREMENTS: Travel is not required for this position.   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? OSHA 10 Certification; Drivers’ License Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 2 Accessibility of all worksites required for the position 2 Exposure to weather and temperature extremes 2 Exposure to darkness 2 Exposure to cramped spaces 2 Exposure to loud noises 2 Exposure to chemicals and fumes 2 Exposure to dust 2 Exposure to heights 2 Exposure to work safety hazards 2 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 2 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 50 lbs. 2 Physical strength to manage routine office materials and tools 2 Dexterity of hands and fingers 2 Dexterity of feet 2 Physical balance: ability to maintain balance and physical control 2 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 1 Conceptual thinking 1 Ability to compute basic math calculation COMMUNICATION: 1 Fluency in English 0 Fluency in another language 1 Verbal communication 1 Written communication 1 Non-verbal communication SENSORY ABILITIES: 2 Ability to see 2 Ability to distinguish colors 2 Ability to hear 2 Ability to smell 1 Ability to taste 2 Sense of touch  

SUMMARY The Human Resources Manager is responsible for overseeing the daily operations of talent acquisition, team member relations, HR administration, team member performance management, HCMS, and related training as well as management of special projects in association with these areas of responsibility.   ESSENTIAL DUTIES AND RESPONSIBILITIES - Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. - Accountable for departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures, records, and reports. - Oversees the performance of team members under his/her area of responsibility and consistently sets and example of expected performance and behavior. - Monitors all activities of the department to ensure that all applicable internal policies, federal and state laws, rules, regulations, and controls property wide are enforced. - Ensures team delivers and maintains a maximum level of property-wide service and satisfaction. - Facilitates communication throughout the property by organizing and presiding over regularly scheduled meetings with team members to ensure property wide communication. - Creates a motivating work environment. - Keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success. - Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. - Practices positive, fair, and ethical relations with all team members, guests, and visitors at all times. - Administers policies and procedures designed to increase the effectiveness of team member relations and improve relationships between all team members.  - Provides guidance, counsel, and instruction for management in the administration of human resources policies and procedures, to include all team member-related problems relative to attendance, seniority, work performance, and proper corrective action.  - Ensures that all federal, state, and local laws are followed and consistently applied throughout the property. - Provides counseling and guidance to team members on employee relations issues and investigates all team member allegations of discrimination, sexual harassment, or any questionable behavior.  Recommends disciplinary action to include verbal, written, and separation. - Assists Company legal counsel in preparation of legal defense. - Provides formal and informal training for management/supervisory staff on applicable laws; policies and procedures; discipline and documentation; and federal, state, and local laws. - Creates and maintains all required documentation in compliance with state, federal and local regulations, as well as company policy.  Verifies all form and documents for accuracy and completeness. - Manages the development and facilitation of HRIS training and implementation. - Ensures accurate reporting and posting in compliance with state and federal requirements (i.e., EEOC, New Employee Registry, OSHA/Cal OSHA, California/Federal law posters, ACA, ERISA). - Works with safety as a priority and follows department and company safety standards. - Maintains relevant knowledge of industry through continuing education and training. - Performs other tasks as assigned. SKILLS AND QUALIFICATIONS - Bachelor’s degree or above in a related field or equivalent experience required. - Eight (8) years of HR experience including talent acquisition, HR administration, employee performance management and three (3) years of HCMS utilization including compliance reporting OR combination of the above mentioned, preferably in the hospitality field. - Three (3) years in a supervisory capacity required. - Pre-opening experience a plus. - Strong analytical and problem-solving skills. - Strong supervisory and leadership skills. - Proficient with Microsoft Office Suite or related software; HCMS, ATS and benefit portals. Ceridian and iCIMS preferred. - Demonstrated outstanding organizational, planning, project management and leadership skills. - Working knowledge of company internal controls and Policies and Procedures. COMPENTENCIES - Leadership & Navigation - Communication - Analytical and Critical Thinking - Relationship-Building - Teamwork Orientation. -   - Problem Solving/Analysis - Business Acumen - Flexibility - Trust/Integrity - Guest Focus - Initiative - Decision Making - Stress Management/Composure   SUPERVISORY RESPONSIBILITY Yes. Number of direct reports will vary.   POSITION TYPE/EXPECTED HOURS OF WORK Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying schedules to reflect the business needs of the property.   TRAVEL Occasional travel, primarily within the state, is required for this position.   CERTIFICATION REQUIREMENTS Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications?   Applicable professional certification preferred.      Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal:  Conditions Similar to Everyday Life 2 – Above Average:  Beyond Normal Levels 3 – Extreme:  Extraordinary Levels   Work Environment 1 - Accessibility of all worksites required for the position 1 - Exposure to weather and temperature extremes 1 - Exposure to darkness 1 - Exposure to cramped spaces 1 - Exposure to loud noises 1 - Exposure to chemicals and fumes 1 - Exposure to dust 1 - Exposure to heights 1 - Exposure to work safety hazards 2 - Exposure to secondhand smoke 2 - Amount of overtime/extended work hours required     Physical Effort 1 - Physical mobility:  movement from place to place on the job, considering distance and speed 1 - Physical agility:  ability to maneuver body while in place 1 - Ability to lift up to 50 lbs 1 - Physical strength to handle routine office materials and tools 1 - Dexterity of hands and fingers 1 - Dexterity of feet 1 - Physical balance:  ability to maintain balance and physical control 1 - Coordination:  including eye/hand, hand/foot, etc. 1 - Endurance:  prolonged physical activity with limited opportunity to rest   Mental Effort 2 - Concentration/intensity:  prolonged mental effort with limited opportunity for breaks 2 - Memory, considering the amount and type of information 2 - Complexity of decision making 2 - Time pressure of decision making 2 - Analytical thinking 2 - Conceptual thinking 1 - Ability to compute basic math calculation       Communication 1 - Fluency in English 1 - Fluency in another language 3 - Verbal communication 3 - Written communication 1 - Non-verbal communication   Sensory Abilities 1 - Ability to see 1 - Ability to distinguish colors 1 - Ability to hear 1 - Ability to smell 1 - Ability to taste 1 - Sense of touch    AAP/EEO Statement Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Indian descent in accordance with applicable laws. Employee signature below constitutes employee's understanding of the requirements, essential functions, and duties of the position.  

Job Title: Director of Culinary Operations   SUMMARY Reporting to the Vice President of Hospitality, the Director of Culinary is responsible for planning, organizing, developing, and directing the overall culinary operations. Responsible for overall growth and financial success that delivers a consistent high-level of service and quality of products based on established company standards and guest expectations.   ESSENTIAL FUNCTIONS AND RESPONSIBILITIES - Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC - Innovates compelling menu items, cooking methods, procedures and equipment that set Encore apart. - Makes recommendations for new concepts and re-fresh of existing concepts when appropriate. - Plans and collaborates with Stakeholders (Gaming and Non-Gaming) in property wide initiatives. - Measures and communicates to stakeholders the division’s strategic performance. - Develops, implements, and amends departmental policies and procedures to ensure the highest service is delivered to guests. - Achieves individual and department goals as determined by management. - Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. - Conducts competitive market analysis, maintains an awareness of market share, and partners with other departments to promote their products and services to attract and retain guests. - Devises and implements short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; implements changes required for improvement. Identifies key drivers of success. - Establishes, monitors, and reviews departmental budgets on a regular basis. - Ensures the department is meeting or exceeding established financial and performance goals and recommends changes to enhance profitability. - Regularly reviews activity reports and financial statements to determine progress and status in attaining objectives and revises objectives and plans in accordance with current conditions. - Maintains a professional profile at VIP events with constant presence and interaction with guests. - Promotes positive, fair, and ethical relations with all employees, contractors, and in all interactions. - May be asked to represent the Company at events or promotions, entertainment and Company sponsored events both on and off property. - Promotes positive public and employee relations. - Ensures compliance with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations. - Effectively manages internal and external guest relations, which may require levels of patience, tact, and diplomacy. - Oversees staff to include hiring, training, discipline, scheduling, and completion of performance evaluations and provides communication to staff to ensure successful management of all hospitality efforts. - Ensures department delivers and maintains a maximum level of property-wide guest service and satisfaction. - Attends periodic all-property meetings and training sessions. - Maintains relevant knowledge of industry through continuing education and training. - Facilitates communication throughout the property by organizing and presiding over regularly scheduled meetings with employees within the department and with other departments as appropriate to ensure property wide communication. - Maintains awareness of all new developments within the department and makes recommendations designed to maximize department and company success. - Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately. - Performs other duties as assigned   EDUCATION & EXPERIENCE - Bachelor’s Degree in Business Administration, Culinary Arts; Hotel/ Hospitality Management, or related field; or equivalent work experience preferred. - Eight (8) years of high volume and multiple outlet culinary leadership experience, with five (5) years in a senior management capacity. - Prior casino gaming experience preferred. - Excellent organizational skills and attention to detail. - Strong analytical and problem-solving skills. - Strong supervisory and leadership skills. - Proficient with Microsoft Office Suite or related software; and POS, inventory software. - Demonstrated ability to manage and prioritize multiple priorities while maintaining a high level of energy and output. - Demonstrates strong organizational and leadership skills - Demonstrates commitment to guest service excellence and ethical conduct. - Advance knowledge of company internal controls and Policies and Procedures.   CORE COMPETENCIES   • Business Acumen • Strategic Thinking/Planning • Drive Culture/Commitment to Culture • Customer Focus • Financial Management • Mentorship • Employee Empowerment • Results/Data Driven • Executive Presence • Diversity and Inclusion • Strategic Partnerships • Change Management • Creating Engagement     Travel Requirements Travel is expected up to 50% of the time for this position. This role is expected to travel between our main office locations and our Casino locations within the state of Nebraska. Travel is expected on a weekly basis for one or more days. Expected travel is during normal business hours and may or may not require an overnight stay.   Certification Requirements Ability to secure and maintain NE Gaming License Required   WORK ENVIRONMENT This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening, weekend, and holiday hours required, based on business need. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   Our Values: Native American Owned & Proud | Accountable | Team Focused | Innovative | Visionary | Excellence   AAP/EEO STATEMENT Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Ho- Chunk, Inc. is an equal opportunity employer.  All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability.  However, preference may be extended to persons of Indian descent in accordance with applicable laws.

SUMMARY DESCRIPTION:  The Cook is responsible for preparing food for guests in accordance with the recipes set by the Executive Chef while adhering to all quality and safety standards.   ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. • Provides fast, friendly, professional, and responsive guest service to team members and venue guests. • Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients) • As a line cook: Prepares food items per work order as required including, but not limited to, breakfast items, entrees, and desserts according to guest request • As a prep cook: Prepares food items per work order as required by recipe card standards and to the standards of set forth by Venue Chef. • Utilizes proper cooking methods, cooks to recipe and production specifications, handling, storing and rotating food properly in accordance with established health and safety standards • Performs tasks and exhibits conduct within the standards of company guidelines, policies, and governmental control apparatus. • Exhibits basic food preparation skills and demonstrate a willingness to seek skill advancement. • Exhibits basic understanding of safe conduct in the kitchen environment. • Slices, dices, chops, and prepares raw products. • Carves meats, portions food on serving plates, adds gravies and sauces, and garnishes plates as required. • Wipes counter areas, sinks and floors as required to maintain a clean and safe workstation. • Maintains cleanliness, readiness, sanitation of all work areas as directed in accordance with established health and safety standards • Takes responsibility for and remedy any noticeable health code or safety violations. • Maintains par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedures • Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures • Provides personalized service to customers and team members. • Knows and understands the core value system of War Horse and core values of your property. • Knows and promotes current casino events and programs and gives guests directions to all casino areas. • Leads by example and willingly take responsibility for the details of this job description. • Performs other duties as assigned.   JOB SPECIFICATIONS: Education, experience, skills required, equipment used. • Must be 19 years or older. • High school diploma. GED, or relevant experience. • One (1) year prior experience as cook in high-volume food service operation. • Kitchen sanitation, operation, and maintenance of kitchen equipment knowledge. • Basic knowledge of food preparation techniques and nomenclature. • Required to taste and smell foods. • Knowledge of weights, measures, and recipe yield. • Possessing and maintaining culinary tools (knives) to perform the necessary job functions. • Excellent guest service/communication skills. • Tolerating industry standard chemicals used for cleaning and sanitizing • Working at a fast pace in often stressful environment • Maintain a neat, professional, well-groomed appearance and upholding company appearance/dress standards. • Must be able to follow directions and take direction. • Possess and display self-control and organizational skill set. CORE COMPETENCIES: • Collaboration Skills • Guest Focus • Communication Proficiency • Flexibility • Problem Solving • Ethical Conduct • Stress Management/Composure TRAVEL REQUIREMENTS: Ability to secure and maintain NE Gaming License.   WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property   CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? ServSafe certification     PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position 1 – Normal: Conditions Similar to Everyday Life 2 – Above Average: Beyond Normal Levels 3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT: 2 Accessibility of all worksites required for the position 1 Exposure to weather and temperature extremes 1 Exposure to darkness 2 Exposure to cramped spaces 3 Exposure to loud noises 1 Exposure to chemicals and fumes 1 Exposure to dust 1 Exposure to heights 2 Exposure to work safety hazards 1 Exposure to secondhand smoke 2 Amount of overtime/extended work hours required PHYSICAL EFFORT: 2 Physical mobility: movement from place to place on the job, considering distance and speed 2 Physical agility: ability to maneuver body while in place 2 Ability to lift up to 50 lbs. 2 Physical strength to handle routine office materials and tools 3 Dexterity of hands and fingers 2 Dexterity of feet 2 Physical balance: ability to maintain balance and physical control 2 Coordination: including eye/hand, hand/foot, etc. 2 Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT: 2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks 2 Memory, considering the amount and type of information 2 Complexity of decision making 2 Time pressure of decision making 2 Analytical thinking 2 Conceptual thinking 1 Ability to compute basic math calculations COMMUNICATION: 1 Fluency in English 1 Fluency in another language preferred. 2 Verbal communication 2 Written communication 2 Non-verbal communication SENSORY ABILITIES: 2 Ability to see 2 Ability to distinguish colors 2 Ability to hear 2 Ability to smell 3 Ability to taste 2 Sense of touch   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. and its subsidiaries are an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.